Please check your email .
The Aministrator analyses account information to ensure documenents are in order, if not contacts account holders to request the updated information. A lot of this role is admin based, with some contact with customers when required.
If any issues exist the agent will use excellent customer service skills to solve any issue, liaising with other departments when required.
Essential Criteria
· Fluent German and English
· Ideally have some customer service experience ie call centre, retail, hospitality etc.
· Have good general computer skills ie MS Office etc
Candidates must have full time work permission for the United Kingdom already in place.
Shifts usually between 7. 30am-9. 30am to 4. 30pm-6. 30pm including weekends.
This role is initially home based but is office based when required.