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Customer Sales Agents - Maltese, French, German, Russian or Italian speakers

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Location
Northern Harbour, Malta
Salary
TBD
Job type
Permanent Vacancy
Fluent Language
Italian, Maltese, Russian, English, French, German
Category
Call Centre, Customer Service, Sales, Travel, Hospitality, Tourism
Job Reference
HM02
Posted on
10 May 2022
View all Jobs from Hilton Malta

About the Role:

Hilton Malta is seeking to recruit Customer Sales Agents on both Full-Time and Part-Time basis, to form part of our Front Office Team.

The successful candidates should be energetic individuals, who enjoy working with people, possess excellent communication and customer care skills and fluent in the use of Computer systems.

This position will assist in the following:

  1. Welcoming guests to the hotel and ensuring an enjoyable and hassle free stay.
  2. Maximising revenue through Rooms and Food & Beverage up selling whilst managing other related targets set by the department.
  3. Handling guest comments and queries, and exceeding their expectations.
  4. General Front Office duties.

The Candidates should have a smart appearance, a minimum of one-year experience in the hotel industry preferably within a five star environment in a similar role, and an excellent command of the English language.   The selected candidates need to be willing to work both day and night shifts as would be necessary.

A qualification in Tourism or Hotel Studies, knowledge of the Opera PMS and knowledge of Maltese would be favourable considered. Knowledge of other foreign languages, especially Russian, German, French and Italian would also be considered an asset.

Having been awarded the FHRD 'HR Quality Mark' and the 'Great Place to work' Certification, join the team you can trust to develop your career.   If you are interested to apply, kindly send an updated CV via the link below.   All applications received will be acknowledged and treated in strict confidence.

We invite you to take a look at our beautiful property, by clicking on the following link; Hilton Malta Virtual Tour.

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