English Reporting Analyst role in Bucharest
- Location
- Bucuresti - Ilfov, Romania
- Salary
- TBD
- Job type
- Contract to Permanent
- Fluent Language
- English
- Category
- Accounting, Call Centre, Customer Service, IT, Internet, Telecommunications, Translation, Localization, Interpretation
- Job Reference
- DK 097522
- Posted on
- 28 Apr 2022
View all Jobs from DK Global Recruitment
About the Role:
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.
Job Description
● Produce and deliver tracking and reporting for key KPI/SLA’s in the business
● Responsible for designing key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc. )
● Perform ad-hoc data analysis to support the business initiatives
● Create and maintain efficient and secure systems for recording data and producing relevant documentation
● Maintaining the daily relationship with the business intelligence supplier
● Seek opportunities to drive innovation and process improvement within the reporting spectrum
Qualifications:
- Strong proven ability to deliver high quality & accurate reports within demanding timescales
- Fluent English
- Strong technical and numerical skills with advanced Excel skills
- Strong communication skills (both written and verbal) - ability to clearly communicate complex quantitative analysis in actionable insights
- Detail-oriented and passion for problem-solving
- Ability to work on own initiative or as part of a team
- Knowledge of data tools
Other information
- Temporary remote work due to the pandemic and return to office after the situation improves;
- Opportunity to work for one of the biggest brands in the world;
- Great career opportunity;
- Opportunity of professional and personal development;
- Attractive compensation package with full access to a variety of benefits;
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