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DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.
● Produce and deliver tracking and reporting for key KPI/SLA’s in the business
● Responsible for designing key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc. )
● Perform ad-hoc data analysis to support the business initiatives
● Create and maintain efficient and secure systems for recording data and producing relevant documentation
● Maintaining the daily relationship with the business intelligence supplier
● Seek opportunities to drive innovation and process improvement within the reporting spectrum
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