Hebrew-speaking Quality Assurance Agent in Dublin
- Location
- Dublin, County Dublin, Ireland Republic of
- Salary
- TBD
- Job type
- Contract
- Fluent Language
- Hebrew
- Category
- Secretarial, Administration
- Job Reference
- HEBREWQUALITYASSDUB
- Posted on
- 4 May 2022
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About the Role:
Are you a Hebrew speaker looking to start a career in a stable, international firm in Dublin? Then look no further!
The Company
Our client is an international, well-respected tech, consulting and business process services company. Recognized globally for its strong commitment to sustainability and good corporate citizenship, with over 200,000 dedicated employees serving clients across six continents.
Responsibilities:
- Carry out the detailed assessment of contacts/conversation that are resolved.
- Assess if the business and compliance requirements are followed as per the SOP/guidelines.
- Identify the gap and share/update constructive feedback.
- Execution on daily deliverables and detailed instructions provided on new assignments.
- Decisions made are to keep in mind, not to impact on the team / self-efficiency.
- Individual contributor as a part of a team, with a focused scope of work.
- Provide clear understanding of errors made.
Requirements:
- Freshers or 6 months experience in any Quality Review process
- Advanced level of English and in Hebrew
- Good working knowledge of computer i. e. , MS-Office (Google sheets will be an added Advantage)
- Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate
- Good analytical skills for MIS, number crunching & reporting to internal & external customers
- Must be in Dublin already
The Benefits
- Competitive salary with monthly language bonus
- Annual Christmas bonus
- Pension plan
- Health insurance
- Gym membership, meal vouchers and more
- Career Growth