Dutch-speaking Customer Support Agent in beautiful Barcelona
- Location
- Barcelona Alta - Tayook, Lima, Spain
- Salary
- TBD
- Job type
- Contract
- Fluent Language
- Dutch
- Category
- Call Centre, Customer Service
- Job Reference
- 34538
- Posted on
- 6 May 2022
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About the Role:
As a Customer Support Agent, you will play a crucial role in an important new partnership for our client by assisting customers with their questions and inquiries and ensuring excellent customer relationship management at every interaction. The department is rigged for growth in 2021, which offers a wide range of opportunities for internal promotions and career development for the right candidates.
Main responsibilities:
- Receive and handle Dutch-speaking customer requests by email, chat and social media
- Function as an ambassador for a Streaming Service
- Collection and maintenance of customer data
- Clarification of customer inquiries regarding service, subscription, payment and technical requirements
- Work on requests and comments via the Social Media channels of the Streaming Service
Offer
- The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
- Highly competitive salary
- An ambitious company culture, encouraging internal promotions and professional development
- International working environment