Italian-speaking Customer Service Agent already based in Berlin
- Location
- France
- Salary
- TBD
- Job type
- Contract
- Fluent Language
- Italian, English
- Category
- Call Centre, Customer Service
- Job Reference
- CNCTXIT
- Posted on
- 17 Jun 2022
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About the Role:
Do you want to further your career by working in sales and marketing with one of the world’s biggest social media companies?
The Company
Our partner is a global services provider that specializes in customer engagement and improving business performance. They are looking for a motivated Customer Support Agent to join their team in Berlin and work with a leading social media platform.
The Role
- Use your expert knowledge in social media marketing to successfully implement online advertising campaigns (B2B)
- Turn the customer’s briefs into successful campaigns
- Detect trends and undesirable developments at an early stage and apply your ideas
- Increase customer satisfaction and loyalty with your excellent communication and support skills
The Requirements
- A strong customer service-orientated attitude with troubleshooting thinking
- Ability to empathize with the customer
- Experience in sales and/or marketing with a proven record of accomplishment is a big plus
- Social media advert product knowledge or at least an affinity for digital advertising
- Excellent Italian skills, both in verbal and written form
- Fluent in English (at least B2 level)
- Resilience and professionalism, even in difficult situations
- Must already be living in Germany with a valid work visa
- Hired candidates will be requested to move to Berlin after three months of working from home within Germany.
The Benefits
- Competitive salary
- €2200 gross fixed salary plus performance-based bonuses once you are based in Berlin
- In the first three months, you can work from home, anywhere in Germany. Afterwards, our partner requires all employees to relocate to Berlin. Depending on the COVID-19 situation, it might take longer than three months.
- Fantastic relocation package when moving to Berlin
- Three weeks of paid online training and further coaching
- You will receive a laptop and a headset
- Exclusive employee discounts
- €40 cash card, company pension scheme, an employee referral program, and much more once you are based in Berlin!
Why move to Berlin?
Berlin is a city with great contrasts between historical monuments, modern architecture, and street art - giving it a unique atmosphere. The capital is also known for its great variety of sights and attractions, its flourishing music and art scene, and a relaxed yet fast-paced way of life. Freedom thrives in Berlin, and together with the many possibilities to easily explore the city's culture, everybody will feel right at home!
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.