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French Quality Assurance Analyst

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Location
Lisboa, Portugal
Salary
competitive plus relocation package
Job type
Permanent Vacancy
Fluent Language
French
Category
Marketing, Accounting, Arts, Music, Banking, Finance, Betting and Gaming, Call Centre, Customer Service, Charities, Construction, Education, Training, Engineering, Fashion, Graduate, Health Care, Human Resources, Import / Export, Insurance, IT, Internet, Journalism, Legal, Management, Executive, Manufacturing, Market Research, Research, Media, Packaging, Printing, PR, Advertising, Purchasing, Recruitment, Retail, Sales, Secretarial, Administration, Security, Telecommunications, Translation, Localization, Interpretation, Transport, Logistics, Travel, Hospitality, Tourism, Utilities, Science
Job Reference
FRE_QA_LI_PO
Posted on
21 Jun 2022
View all Jobs from Talingual

About the Role:

We are recruiting for a French speaking Quality Analyst with digital advertising experience. This role is based with our outsourcing client in Lisbon, Portugal.

 

As a Quality Analyst you will be part of a rapidly growing multilingual team, focused on providing optimization consultancy to our client´s Account managers. Your role is to make sure all solutions are adequate and in line with the highest standards. You will follow up on resolved cases to identify improvement and training opportunities and actively review decision accuracy to ensure consistency and alignment with internal standards and policies. Besides this you will develop process documentation and collect feedback about the functionality of the processes and tools.

We are looking for candidates who have:

  • Excellent communication skills both verbally and written in French and English
  • Previous experience in an audit or quality environment performing quality control and quality analysis;
  • Experience in digital marketing
  • Ability to motivate and coach team members
  • Good analytical skills
  • Have a flexible attitude
  • Computer literate

The selection process is done remotely via phone and / or video interviews. For the successful candidate, there is an excellent relocation package on offer which includes a relocation bonus and support from a relocation company. In short  a lot of support will be provided to get you settled in your new city quickly!

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