CRM Executive - Native English
- Location
- Limassol, Cyprus
- Salary
- Negotiable
- Job type
- Permanent Vacancy
- Fluent Language
- English
- Category
- Call Centre, Customer Service, Human Resources, Management, Executive
- Job Reference
- 8508JID
- Posted on
- 16 Aug 2022
View all Jobs from Betting Connections
About the Role:
On behalf of our client, we are looking for English Native speaking CRM Executives to work in beautiful Limassol, Cyprus!
Responsibilities:
Delivery of all CRM activities on behalf of our customers across multiple markets – including e-mail, direct mail, SMS marketing, on site messaging, web push, loyalty programme(s) and other activity streams as required.
- Content writing – you will deliver high quality content for all the different communication channels used by our partners.
- Participate in the creation of the promotional calendar and be responsible of its execution ensuring that all bonuses, promotions and campaigns are delivered in due time.
- Drive forward the performance of email marketing in terms of Open Rate, Click Through Rate and ROI whilst reducing unsubscribe rates.
- Track all campaigns and report performance on a regular basis.
- Implement testing plans to develop rich and dynamic content, subject lines and promotional offers
- Create and implement automated lifecycle communication funnels.
- Monitor customer experience across all channels and markets and make changes where required through support teams to ensure any sub-optimal items/processes/pages/etc. are optimized.
- Stay up to date on the best CRM industry practises and survey the competition.
Requirements:
- Work experience in a marketing / CRM team, either agency or client side, in the online industry e. g. I-gaming
- Experience in actively using and optimising CRM techniques including segmentation, campaign planning, implementation, and evaluation.
- Good IT skills including strong experience of Microsoft 365 (Excel, Word, Outlook, Power Point, Sharepoint. . . ).
- Native English or bilingual English
- Copywriting experience.
- Experience with the CRM tool Emarsys or similar.
- HTML basic knowledge would be considered a plus.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.