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Our client’s customers belong to the top 500 business companies in the sectors of IT, telecommunications, e-commerce, automotive, and financial services. They are a multicultural company collaborating with employees from over 29different nationalities. They offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities.
The company engages in developing, manufacturing and marketing Philips branded TV sets in Europe, Russia, Middle East, Brazil, Argentina, Uruguay, Paraguay and selected countries in Asia-Pacific excluding China. If you like helping others with their technical issues, and develop your own technical skills and you enjoy working in a multicultural and Dynamic work environment, then you might be the perfect fit for us! Join our exciting and successful team to enter the IT world.
If you are interested in growth, our high performers can move to our back-office logistics team, become a trainer/mentor, quality analyst, or move into management.
As a Technical Support Advisor, you’ll work directly with clients through email, chat and phone to offer personalized solutions for all their inquiries. You may also be responsible for short translations, reviewing the webpage to find any errors, and improving templates to answer clients. You will control their experience at all levels of the supply chain, driving the brand to excellency. You’re empowered to make the best decision for each situation by thinking creatively, helping customers over the phone and providing an excellent customer service experience.