Trilingual Support Coordinator (Dutch, French and German) In Ghent in Ghent, Flanders
- Location
- Ghent, Flemish , Belgium
- Salary
- TBD
- Job type
- Contract
- Fluent Language
- Dutch, English, French, German
- Category
- Call Centre, Customer Service, Management, Executive, Secretarial, Administration
- Job Reference
- TrilingualCoor-BE
- Posted on
- 23 Jan 2023
View all Jobs from Marco Scardella Recruitment
About the Role:
We are looking for a Trilingual support Coordinator (Dutch C1, French C1, English C1 and German B2) to work in our office in Ghent (hybrid work opportunities after training)
- You will manage these breakdown cases all over Europe in the customers first language and handle essential information within our designated systems.
- You always focus on the customer needs and follow the defined breakdown process.
- For handling these cases you need to be the key communicator between the parties involved in the breakdown and be responsible to find suitable solutions for the driver.
- Requirements
- Customer orientated;
- Positive attitude, highly motivated and strong communication skills;
- Eager to share and learn and exceed expectations at every opportunity;
- Support your team to develop your knowledge;
- Willing to work in a flexible shift system Fixed 7u30 per day – 30 minutes lunch break • 37u30 per week in rotating shift system
- First languages are English, Dutch and French (C1) Good German (B2) is an asset.
Benefits
- Competitive salary plus bonus:
- Meal vouchers Working day, transport costs, shift allowance,. . .
- Well-being services;
- Restaurant on site;
- Opportunity to grow within the company;
- Good work life balance;
- International environment.
- 10 public holidays • 20 days of legal leave
- Opportunities to hybrid work (a bit from office a bit from home) after the 3 weeks training
- Relocation assistance is possible – Housing for one or two months – Compensation flight tickets and transport from the airport