We are hiring for a position of Bilingual Customer Service Representative with German
to join our team in Athens, remote opportunity after training/nesting period from all Greece.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
- Provide accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensure a high level of partner service and a positive partner experience
What You Bring to the Role
- Fluent in German and English
- High school diploma or equivalent
- 6 months or more of customer services experience
- Recognize, apply and explain your product or service knowledge
- Computer savvy
- Current Greece resident or ability to relocate expediently
What You Can Expect
Salary : basic of 1380euro gross x 14 plus performance bonus for an average of 20. 000-22. 000 Euro gross yearly
Relocation package for candidates moving from abroad
Remote job from all Greece after the training/nesting period
Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- 25 days annual leave per year
- Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station