Customer support GPS Navigation Tool with GERMAN or SWEDISH in Portugal
- Location
- Portugal
- Salary
- €16000 - €18000 Per Year
- Job type
- Contract to Permanent
- Fluent Language
- Swedish, German
- Category
- Call Centre, Customer Service, IT, Internet, Transport, Logistics
- Job Reference
- GPS DE/SW PT
- Posted on
- 23 Jan 2023
View all Jobs from Marco Scardella Recruitment
About the Role:
We are looking for a German or Swedish speaker to join our team as Customer Support agent:
Answering customer's queries via phone, e-mail or chat; troubleshooting;
At least 12 months of Customer Support within Contact Center;
Knowledge of BPO KPI's: C-SAT (Customer Satisfaction); NPS (Net Promoter Score) & SLAs (Service Level Agreement)
Schedule: Monday to Friday 8a-5pm in office
Benefits:
Relocation bonus of 2000€ (gross) paid with the first payroll cycle or €1000 offered to support candidates within Portugal (100Km away from Lisbon or more)
Salary 16. 000-18. 000 Euro gross yearly
High career opportunity (salary increases every 6 months)