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CBT is recruiting for a position of Technical Search Engine in Portugal (ON SITE no remote opportunity for now) with any of the following languages: GERMAN or DUTCH
VERY FAST RECRUITMENT PROCESS!
• Fluency as NATIVE SPEAKER/C2 in GERMAN or DUTCH
• Good knowledge of English (B2 level)
• ONLY EU passport or ALREADY with RESIDENCE CARD
• No previous experience required;
• Availability to work Monday to Sunday – 8 am to 5pm Rotating shift
• SALARY 19000Euro-20000Euro gross yearly depending on language
• Meal allowance/Daily 7,23€/ work day paid in meal card (net amount)
• Health Insurance
• RELOCATION PACKAGE Flight Ticket Reimbursement, opportunity to rent Apartment Room with rent of 280€ for 12 months
Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)
• Ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews)channels.
• Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests , document relevant case information