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Location: Gibraltar
Role: German speaking Customer Advisor
Start date: asap
Salary: £22000 per year gross
Contract: permanent
Hours of work: 40 hrs p/week rotational
The Company
Our client offers a sustainable and affordable kids bike subscription service where the bike is simply exchanged for a larger model as the child grows. With already 50,000 subscribers in the UK, they are now growing rapidly in Europe. To support their German customers they are now looking for a German Customer Advisor for their office based in Gibraltar.
The Role
As a Customer Advisor you will be the first point of contact for customers via phone, email, social media channels and live chat. You will answer customer queries in regards to bike models, subscription options, payments and assist them with simple technical questions. Besides this you will process orders and maintain the customer database up to date.
Requirements
Fluent in both German and English
Excellent customer service skills
Confident oral and written communication skills
Strong team player
Able to multitask in a fast paced environment
Offer:
Permanent Contract
Competitive salary of £22,000 gross p/a
Be part of a family-friendly company with a purpose
Flexible working hours and home office days
Lots of development potential
Macbook Air Laptop
employee discounts
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual. com