Dutch Speaking Customer Service - Remote in Ireland
- Location
- Dublin, County Dublin, Ireland Republic of
- Salary
- €24k - 27k per year + relocation
- Job type
- Permanent Vacancy
- Fluent Language
- Dutch
- Category
- Call Centre, Customer Service
- Job Reference
- gh3434ire
- Posted on
- 29 May 2023
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About the Role:
Dutch Speaking Customer Care Agent
Remote Anywhere in the Republic of Ireland
Basic salary €24,000 + quarterly bonus
Job Duties:
Effectively managing and resolving customer enquires in a considerate and timely manner over the phone or email
Provide appropriate solutions and alternatives with the time limited and follow up to ensure resolution
Input and manage orders received via email or phone
Process payments, manage invoice and statement queries and escalate as required
Maximizing sales opportunities through upselling
Processing customer orders and providing expert advice on the company’s extensive products
Tracking of orders, returns, pick-ups and advise customer of updates
Translating and proofing orders
Nurturing and maintaining great relationships with our customers
Meet the team service level targets
Maintain up-to-date knowledge of our products and processes
Follow the company’s communication procedure, guidelines and policies
Ad hoc projects and duties as requested by management
The offer
Attractive relocation package
No Weekend and No Shift work