Remote (In Greece) Dutch Speaking Customer Support Agents JID7020
Our client based in Athens, Greece; is growing their teams and are looking for remote Dutch Speaking Customer Support Agents (Able to work from any place within Greece) to provide excellence level customer Services to their partners.
Our client believes its easier to make customers happy if their Staff is happy too and feels valued, so this job comes with one of the best renumeration package in Greece, and full training is provided.
- Taking incoming calls from clients
- Compare tariffs plans of suppliers
- Customer made tariff plan
- To assist people in finalizing the details in the needed contract before becoming a client
- Filling missing data in contract
- Adapting the scanned contract into the client’s file in the system
- Handling Online chats: help & advice new customers to calculate a price and give them information that will help to sign a contract, same as the mean tasks, see above by tasks.
- Carry out admin work for paper flow contacts; Mailbox treatment, handling specific scan contracts from Sales Representatives
- Follow up on incompletes contracts via outbound call
- Secondary school level of qualification
- Previous proven customer service experience
- Dutch – native level (oral and written)
- English - working level
- Experience with CRM systems a plus
- MS Office skills
- Willingness to learn
- Customer oriented
- Strong communication skills
- Able to work autonomously
- Not afraid to take decisions
- Team player with good logical and analytical thinking
- fully remote anywhere in Greece
- Equipment provided
- Meal allowance
- No night shifts
- Full training provided
- Competitive Bonus
- Full package valued at 1600€
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
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