Customer Service for Online Video Platform (Turkish Speaker)
- Location
- Lisboa, Portugal
- Salary
- TBD
- Job type
- Permanent Vacancy
- Fluent Language
- Turkish
- Category
- Call Centre, Customer Service
- Job Reference
- 3051
- Posted on
- 9 Mar 2023
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About the Role:
Looking for a way to enter the world of multimedia, video, and entertainment whilst boosting your career and professional development?
This opportunity enables you to work as a customer service agent for the world´s leading streaming platform, and emerge yourself in the dynamic world of online entertainment!
Your responsibilities and impact as Customer Service for Online Video Platform will be:
- Reviewing content (videos, images, text, and audio) in accordance with policies
- Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
- Ensuring user and brand safety
Skills, qualifications, and interests you need to succeed in this role:
- You are a native Turkish speaker with an advanced level of English
- You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
- You are resilient against extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news
- A previous experience in Customer Service is a big advantage
- Legitimate ownership of a Portuguese work permit or EU citizenship
What's in it for you?
- Permanent contract with 6 months of probation
- A full-time job, 40 hours a week
- Schedule: rotating shifts between Monday and Sunday: 8 am to 8 pm
- Competitive base salary & relocation allowance and assistance*
- Turkish-speaking Language bonus
- A paid and recognized training
- Meal allowance of 7. 23€ per work day
- Transportation allowance of 720€
- Private Health insurance after 6 months
- Opportunity to be part of a challenging and fast-paced environment
- Possibility to collaborate with some of the biggest brands in the industry
Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.