German Customer Advisor
- Location
- Cyprus
- Salary
- competitive plus relocation package
- Job type
- Permanent Vacancy
- Fluent Language
- German
- Category
- Marketing, Accounting, Arts, Music, Banking, Finance, Betting and Gaming, Call Centre, Customer Service, Charities, Construction, Education, Training, Engineering, Fashion, Graduate, Health Care, Human Resources, Import / Export, Insurance, IT, Internet, Journalism, Legal, Management, Executive, Manufacturing, Market Research, Research, Media, Packaging, Printing, PR, Advertising, Purchasing, Recruitment, Retail, Sales, Secretarial, Administration, Security, Telecommunications, Translation, Localization, Interpretation, Transport, Logistics, Travel, Hospitality, Tourism, Utilities, Science
- Job Reference
- GE-CSR-CYP
- Posted on
- 8 Mar 2023
View all Jobs from Talingual
About the Role:
Location: Larnaca, Cyprus
Role: German speaking Customer service advisor
Salary: 1350 euro net p/m - you do not pay income tax but you will pay 10% on social services (which includes healthcare therefore net monthly salary around 1215 euro p/m)
Working hrs: Full Time - rotational between 8am-1am Mon-Sun - part time options available after approx 3 months
Shift-work – earliest shift starting at 08:00, latest shift finishing at 01:00. 2 weekends in a month (could be full weekend, or maybe 1 Saturday and 1 Sunday in the next week)
Relocation: when relocating from outside of Cyprus, there will be a relocation package offered which includes: Room in shared company apartment for the 1st month + flight tickets reimbursement (up to 200 euro) OR 600 euro relo bonus
The Company
Our client is a global outsourcing partner - they currently have 70 offices in over 23 countries. For their multilingual hub in the beautiful port city on the south coast of Cyprus in Larnaca, they are looking to recruit German speaking support agents to join their online financial services project.
The Role
As a German speaking Customer Service Advisor you will be working just a short stroll from the beach! You will be the first point of contact via email, chat or phone for customers of a fintech company that provides online financial services. Listening to your customers needs, taking ownership of their issues and first time resolution is important in this role.
Requirements
- Fluent German and English
- Previous Customer service experience desired
- Excellent comminication skills
- Ability to multi-task
Salary and benefits
Competitive monthly gross salary of 1350 euro p/m plus performance related bonuses. Fully paid training is provided. Other benefits include special discounts and offers in selected local restaurants, cafés, gyms and much more. Working in an international environment where regular team events and activities are provided. Free Greek and English lessons offered. A relocation package is offered for those relocating from outside Cyprus which includes: Room in shared company apartment for the 1st month + flight tickets reimbursement (up to 200 euro) OR 600 euro relo bonus.
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual. com