Swedish Speaking Customer Support

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About the Role:

Swedish Speaking Customer Support

Home based, anywhere in Malta

Gross Salary €18,600 per year.

This role can either be office based or home based.

Job Duties

Supporting users and answer their questions via email.
Participating in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices.
Collaborating with your team members.
Providing feedback to managers on trends, common end-user mistakes and questions. You are our eyes and ears and you know the users the best!
Giving input on improvements of publication rules to improve user experiences.

Experience Required

Fluent in Swedish and have good knowledge of English.
Flexible and able to make quick decisions in a dynamic environment.
Conscientious and reliable – commitment is one of our core values!
Great attention to detail.
Caring about people – you will be working with securing the online safety our customers and their users.
Ideally interested in marketplaces, shared economy and new technology.
Previous experience in content moderation, customer care and/or online business is a plus.

Team performance bonus and working from home allowance,
Corporate discounts for gym memberships, shops and taxi's.
Private Health Insurance, eye care tests, health and well-being professional support.
Comprehensive training and constant feedback.
Fun events, great colleagues and a fresh, playful workplace with a variety of cultures.
Relocation packages for international applicants, reimbursement of paid flights and up to 5 nights paid in a hotel.

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