Seize the opportunity to become part of a multicultural team! Regarding your field of responsibilities: As a Technical Customer Advisor, you'll apply your skills to resolve emerging issues with precision and efficiency. You'll uphold excellent standards and share your passion for technology with both customers and colleagues. Given the dynamic nature of this role, you'll have the opportunity to develop your IT skills and advance your international career at your own pace. German-language inbound customer support via phone, chat, and email Responding to customer inquir ...
As a Technical Support Agent, you will be responsible for addressing escalated customer inquiries, complaints, and issues related to products and services for a well renamed entertainment brand. Your primary duties will involve investigating complex cases, providing timely resolutions, and ensuring customer satisfaction while adhering to company policies and standard's. Your responsibilities and impact working as a Technical Support Agent will be: Address escalated customer inquiries, complaints, and technical issues related to products and services. Conduct thorough investigations into escalated cases, analyze data, ...
Are you passionate about medicine and want to support the lives of people managing diabetes? - Join a leading medical device company in vibrant Lisbon! Your responsibilities and impact as a Customer Service Specialist will be: Taking care of inquiries from customers From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and empathetic manner Compliance with product utilization Skills, experiences and interests you need to succeed in this role: A native level of ...
Take the leap and experience the power of a game-changing career! Are you a German speaker looking for a career opportunity in a vibrant European city? Join a global leader in technology and services as a Customer Support Representative in Lisbon, Portugal! This on-site role offers a fantastic opportunity to be part of a dynamic, international team. What You’ll Be Doing As a Customer Support Representative, you will: Respond to customer inquiries via phone, email, or chat, delivering exceptional service. Resolve customer issues and provide technical support for products and services. Assist customers with troubleshoot ...
Kick-start your career in the heart of Lisbon with a customer service role that’s all about connecting people! You'll help users with membership questions on one of the world’s top social media platforms! Your responsibilities as Customer Support will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by: Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer ...
You will provide top-notch customer service to business travelers embarking on journeys around the globe. You’ll offer solutions for flights, hotels, train travel, and more—both before and during their business trips. Your support ensures they can fly seamlessly, arrive refreshed at their meetings, and return on time to their families and friends. About the company This global technology and services leader helps top brands grow through digital solutions and customer experience innovation, specializing in digital cont ...
Step into the heart of Lisbon’s tech scene and support one of the world’s leading short-form video platforms. In this on-site role, you’ll help business advertisers use the platform’s products effectively, solve technical issues, and contribute to a high-quality service operation trusted by global brands. If you enjoy digital marketing, structured workflows, and problem-solving, this is a strong match for you. Your Responsibilities As part of a dedicated support hub for advertisers, you will handle a ...
Are you tech-savvy and fluent in English with a passion for problem-solving? Step into the world of tech support for the world’s most renowned search engine in vibrant Lisbon, Portugal! Join a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe. About the company Our partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join ...
Are you tech-savvy and fluent in Portuguese with a passion for problem-solving? Step into the world of tech support for the world’s most renowned search engine in vibrant Lisbon, Portugal! Join a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe. About the company Our partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. J ...
Are you tech-savvy and fluent in Spanish with a passion for problem-solving? Step into the world of tech support for the world’s most renowned search engine in vibrant Lisbon, Portugal! Join a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe. About the company Our partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer ...
Become a Customer Support Representative for an international Technology Company. Join a dynamic team and embark on a rewarding journey in the heart of Portugal's vibrant capital Lisbon, shaping the future of technology support. Your responsibilities and impact working as a Customer Support Representative will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. ...
Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderatio ...
Are you ready to go abroad and looking for the right job? Or have you already taken the step abroad and are now looking for a new experience? We have a wide range of exciting projects and opportunities for you. Whether in Customer Service, Back Office, Sales or Marketing - our positions offer you the opportunity to grow both professionally and personally and to start your career in an international company. Your responsibilities and impact as a Customer Service Representative will be: Supporting clients’ activities by offering world-class service to t ...
Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a German-speaking VIP Concierge, you’ll be the go-to expert for delivering tailored lifestyle services and travel arrangements to high-end clients. If you’re service-oriented, resourceful, and ready to offer top-tier experiences, we’d love to hear from you. ...
Join an in-house premium concierge operation in Lisbon and support high-profile clients with exceptional lifestyle and travel services. As a German-speaking VIP Concierge, you will act as a trusted point of contact for an international clientele, delivering personalized solutions and managing exclusive requests with care and precision. This role is suited to professionals who value service excellence ...
Have you always dreamed of living in one of the most colourful and vibrant metropolises in Europe? Do you enjoy working with people and have excellent communication skills? You think in a problem-oriented way and can keep a cool head? Then put your skills to work in Lisbon! Your responsibilities and impact as a Customer Care Advisor will be: A native level of German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement ...
Do you love social media? Are you a fan of vlogging, or are you constantly looking at videos to help solve your challenges? If the answer is yes, then you must start your career with a global company working as a Video Content Moderator for the world’s best loved video-sharing website. Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking? Apply now, start your career supporting this exciting team. Your responsibilities and impact working as a Content Moderator will be: Review ...
You want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as a Technical Support Advisor for electric bikes will be: In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: Manage effectively all incoming querie ...
Do you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon! You would work in a fast-paced and high performing work environment with super colleagues. Your responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support) Supporting customers with questions regarding their subscriptions, invoicing or troubleshooting Identifying issues and provide solutions Providing help with regards to software functionality Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being ...
Are you interested in representing the worlds biggest Search-Engine? Do you want to be part of a multicultural team in a company which works alongside well-known brands? Do you want to work for an American multinational technology company which focuses mainly on Internet-related products and services? Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You are a nat ...
You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal, Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as a Customer Care Advisorwill be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and ...
Quality and Service is what is all about in today’s world for companies to remain competitive. This famous navigation app is looking for you to join their customer service specialist team in Lisbon! Your responsibilities and impact as a Customer Service Agent will be: Helping users with any questions related to their accounts, the platform in general etc. Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience; Being ...
Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers’ needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you will feel the good vibes that this place offers. Enjoy your afterwork at the Beach and benefit from the low living costs. The Good Life awaits you! Your responsibilities and impact as Customer Care Specialist will be: Satisfy Customers in different matters (phone, chat and E-Mail) Being responsible for the positive reputation of a major brand Acting in the interest of the customer and the company to resolv ...
Is providing excellent customer service a cause close to your heart, and making people happy is what makes YOU happy? Then we are interested in your profile! This fast-paced and high performing company is looking for super colleagues in Lisbon. They are looking for: The Mario Bros nostalgic's fans, The World's travelers, The ones who are technically interested, The ones who are implacable on the World's Capitals, The ones who know how cool sneakers should be, The ones who make no fashion faux-pas – or the ones who do! The stay-at-home who became Netflix expert, The newly marketing graduates or simply the self-made digital marketing cracks, The organized ones which always provide the perfect logistic! Expedia, Bose, Michael Kors, Supercell, Spotify, a worldwide Logistics company, a Giant in the Digital Marketing and many other brands shaping our future are looking for new members to join their BPO partner team in ...
Are you extremely attentive to details, a good observer and is social media more than only your passion? Do you want to make a unique and open minding experience in Lisbon? Then this might be the job for you! A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment. Your responsibilitie ...
Are you interested in working in one of the biggest consumption branches worldwide? As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company that cares about its employees, full of opportunities to learn and grow professionally and personally. Your responsibilities and impact as a Customer Service Agent will be: In this role, you will be in charge of providing support and advice to the customer in regard to the brand’s tobacco products. Your tasks are: Answering incoming queries from customers via phone, email, and chat Identifying issues and providing solutions Ensuring a high level of ...
Quality and Service are what it's all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join its customer service specialist team in Lisbon! What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your responsibilities and impact as a Customer Service Agent will be: Helping users with any questions related to their accounts, the platform ...
You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as Technical Support: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through ...
Are you passionate about sales and technology? Join a dynamic team where you will have the opportunity to help businesses grow by identifying new opportunities and providing innovative solutions. About the Role As a Business Developer Representative, you will be responsible for identifying strong sales opportunities, profiling prospective customers, understanding their needs, and driving new business through outbound campaigns. You will play a key role in ...
We are seeking a detail-oriented professional with finance knowledge who is fluent in German and English. You will support the end-to-end Order-to-Cash process, gaining exposure to global O2C operations. The position is for a global leader in insulin delivery and diabetes technology, the company designs, manufactures, and sells advanced automated insulin delivery systems that reduce the burden of diabetes management while creating new possibilities for patients, their loved ones, and healthcare providers. What you will do: Process customer orders and inquiries ac ...