Czech Speaking Advisor - Athens, Greece JID:7639
- Location
- Athens, Alabama, Greece
- Salary
- TBD
- Job type
- Permanent Vacancy
- Fluent Language
- Czech, English
- Category
- Call Centre, Customer Service
- Job Reference
- JD:7639
- Posted on
- 29 Aug 2023
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About the Role:
Are you Czech native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in historic Athens?
So we have the perfect opportunity for you!
Your future project: join our Czech Customer Support team.
As a customer service specialist in this project, your daily responsibilities will include:
- Provide the highest level of support to our customers via phone and email on a range of issues
- Give accurate, valid and complete information by using the right procedures
- Be the owner of the customer query and ensuring a timely resolution and response
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Czech (C2)
- Intermediate level of English (at least B2) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Greece
- Be a local candidate or willing to relocate to historic Athens, Greece
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team.
Know someone looking for their next career move?
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