Dutch-speaking Client Advisor to Brussels, Belgium
- Location
- Brussels Hoofdstedelijk Gewest, Belgium
- Salary
- TBD
- Job type
- Contract
- Fluent Language
- Dutch
- Category
- Sales
- Job Reference
- 36468
- Posted on
- 22 Sep 2023
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About the Role:
We are hiring Dutch-speaking Client Advisors for one of the most prestige French luxury fashion house in Brussels! As a Client Advisor @Client Service Center, you will be an ambassador of the Brand, ensuring that every Client is treated according to our clients promise:
"Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to our store, you will leave feeling enriched!"
Main Responsibilities:
- Welcome every Client and provide best Client experience
- Be responsible for answering all incoming contact from client via multiple platforms: phone, email and social media
- Advise clients across the Brand and all product categories
- Engage with Clients to develop long-tern relationships, leveraging different clienteling tools, in order to foster Brand loyalty
- Maximize each sales opportunity while working toward goal set forth by the rand
- Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service
- Learn and master Brand and product knowledge
- Follow the company’s policies and procedure
Languages:
- Fluent in Dutch and good command of English (oral and written)
Basic Qualification:
- Great familiarity with IT tools
- Strong interpersonal skills
Expected Attitudes and Skills:
- Curiosity
- Agility
- Empathy
- Commercial Mindset
- Passion for the Brand
- Professional Attitude
- Interpersonal skills
- Responsibilities and ownership
Multilingual Jobs Worldwide
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