Technical Support for Dutch Speaking Customers
- Location
- Athens, Attica, Greece
- Salary
- TBD
- Job type
- Permanent Vacancy
- Fluent Language
- Dutch
- Category
- Call Centre, Customer Service
- Job Reference
- NL_5
- Posted on
- 30 Nov 2023
View all Jobs from Teleperformance Greece
About the Role:
Do you have excellent communication skills in Dutch? Work with our Technical Support team for Dutch Speaking Customers
We are hiring Dutch speakers to work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products.
Responsibilities of this position include:
- Answering inquiries about products specification via phone, chat and email
- Providing troubleshooting for various technical issues
- Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
- Performing data entry
Qualifications:
- Excellent communication skills in Dutch (near native level)
- Good command of English (B2+)
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills
- Hardware and software medium to advanced knowledge
- Prior experience in technical support will be considered as an advantage
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring a Friend and get up to €3. 500 depending on the language
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.