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Location: work from home in Portugal
Role: Trilingual Customer Advisor (Italian, Portuguese, English) - WFH
Salary: basic gross p/m Euro 900 (x 14)+ Euro 50 (x12) p/m fixed bonus potential plus performance bonus potential of 100 euro p/m (x12) plus net per working day 7. 23 Euro food voucher
Working hrs: 40 hrs p/week rotational between Monday to Sunday – 08:00 to 21:00
Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in Portugal, they are looking for: Trilingual Customer Advisor (Italian, Portuguese, English) - WFH
As a Trilingual Customer Advisor you will represent a well-known online streaming service. You will be the first point of contact for customers via phone, chat, and email for various inquiries. Offering assistance with account and application concerns, specifically related to software operations. Providing technical aid, resolving system setups, and network configuration issues. Delivering prompt and precise responses to viewer queries and maintaining detailed records of customer interactions and transactions, capturing inquiries, complaints, actions taken, and comments.
Salary and benefits
Competitive monthly gross salary of Euro 900(x 14)+ Euro 50 (x12) p/m fixed bonus potential plus performance bonus potential of 100 euro p/m (x12) plus net per working day 7. 23 Euro food voucher Fully paid training is provided. Excellent career opportunities. Free health insurance after 6 months in service.
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual. com