Are you a native German speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!
What is waiting for you:
- Work location: Lisbon – one of the best and sunniest places to live in Europe;
- Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
- One flight per year to your home country (within Europe);
- Health insurance from day one in the company;
- Ongoing certification and training opportunities;
- Refer a Friend Program with attractive incentives;
- Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
What you’ll be doing at Teleperformance Portugal
As a German-speaker Technical Support for Microsoft, you will:
- As a Technical Support for Microsoft, you'll support deliveries;
- Work with customers to resolve technical customer issues on the Partner Center Platform;
- Determine technical support Pain areas while working with Customers;
- Provide feedback and details to Technical Advisors and PG teams;
- Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors;
- Maintain technical skills through completion of ongoing readiness and Platform training;
- Participate in the creation of future Microsoft support capabilities for the cloud.
There will be big smiles if you
- Fluent level of German and a B2-level in English;
- Experience in Technical Support (1 year minimum);
- As a Technical Support for Microsoft, you'll need previous interaction with M365 technology (SPO, EXO) (required);
- Basic Active Directory troubleshooting skills (users, mailboxes) (required);
- Knowledge of Basic API and Networking (required);
- Understand Basic programming (Python, C#,) (is a plus).
Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.