Customer Support for Healthcare industry - German speaker
- Location
- Lisbon City, Lisbon, Portugal
- Salary
- TBD
- Job type
- Contract
- Fluent Language
- German
- Category
- Call Centre, Customer Service
- Job Reference
- DE-HEA
- Posted on
- 5 Sep 2024
View all Jobs from Teleperformance Portugal
About the Role:
Are you looking for your next career move as a Customer Support for Healthcare? In this role, your main mission will be to manage clients' requests. These requests concern the use and proper functioning of a medical device.
What is waiting for you:
- Work location: Lisbon – one of the best and sunniest places to live in Europe;
- Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
- One flight per year to your home country (within Europe);
- Health insurance from day one in the company;
- Ongoing certification and training opportunities;
- Refer a Friend Program with attractive incentives;
- Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
What you’ll be doing at Teleperformance Portugal
As a German-speaker Customer Support for Healthcare, you will:
- As a Customer Support for Healthcare, you'll assist with any questions and concerns regarding the product;
- Inform and educate customers about the functions of the device and safety;
- Support customers regarding questions about shipping, return, exchange policy and payment transactions;
- Actively participate in the optimization activities related to all customer service processes.
There will be big smiles if you
- Fluent level of German and a B2-level in English;
- Willing to start an international experience - work abroad;
- Able to handle sensitive information as a Customer Support for Healthcare;
- Excellent communication and interpersonal skills;
- Team spirit;
- Experience in telephone customer service (preferred).
Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.