Customer Service for Healthcare Industry - Dutch speaker
- Location
- Lisbon City, Lisbon, Portugal
- Salary
- TBD
- Job type
- Contract
- Fluent Language
- Dutch
- Category
- Call Centre, Customer Service
- Job Reference
- NL-HEA
- Posted on
- 5 Sep 2024
View all Jobs from Teleperformance Portugal
About the Role:
As a Customer Service agent for Healthcare project, your main mission will be to manage their requests regarding the use and proper functioning of this device.
What is waiting for you:
- Work location: Lisbon– one of the best and sunniest places to live in Europe;
- Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
- One flight per year to your home country (within Europe);
- Health insurance from day one in the company;
- Ongoing certification and training opportunities;
- Refer a Friend Program with attractive incentives;
- Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
What you’llbe doing at Teleperformance Portugal
As a Dutch-speaker Customer Service for Healthcare Industry, you will:
- Assist with any questions and concerns regarding the product;
- Inform and educate customers about the functions of the device and safety;
- Support customers regarding questions about shipping, return, exchange policy and payment transactions;
- Actively participate in the optimization activities related to all customer service processes.
There will be big smiles if you
- Fluent level of Dutch and a English (minimum B2);
- Interest in digital marketing or online advertising platforms;
- Exemplary communication and listening skills;
- Creative decision making skills and proven ability to work independently;
- Experience in telephone customer support (preferred).
Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.