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Location: Sofia, Bulgaria or work from home in Bulgaria
Role: German speaking Client Manager
Salary: around 1250 EUR net p/m
Hours of work: 40 hrs per week, rotational between Monday – Friday: 10:00am until 6:30pm
The Company
We have a new exciting opportunity with our outsourcing partner client in Bulgaria for a German speaking Client Manager for a digital markeing project. The role can be either officed as a fully remote role, where you can work from your home office in Bulgaria, or it can be offered as an office based job in their Sofia office.
The Role
This is a B2B support role where you have contact with your business clients via phone and email in regards to website creation, design and other digital marketing services. You will receive inbound calls and emails from customers who would like to revise their website and need changes. You will be responsible for minor changes such as logo or address changes. For more substantial amendments you will work closely with the web designers. You will also conduct outbound calls to your existing clients to ensure your clients are happy with the service and to see if there is anything else you can do to assist them. This is a fantastic opportunity for someone who would like to work from the comfort of their own home.
Responsibilities
Build client relationships and manage client requests from inbound and outbound calls and emails.
Understand the client’s business needs and translate this into requirements for their website and digital marketing.
Upsell digital marketing services and earn commission where possible.
Manage customer and order information in the CRM system.
Collaborate with the team, share ideas and best practices to develop and improve service.
Ensure the timely and successful delivery of digital products.
Requirements
The successful candidate should have:
Excellent communication skills in German both written and spoken
Good command of English
Interest in digital marketing, SEO optimization and website creation desired
Highly motivated, driven and adaptable
Home office facility including stable and strong broadband
Salary and Benefits
There is an excellent relocation package on offer which includes initial flight to Sofia, few days hotel on arrival and assistance with finding your own accommodation. Excellent career progression opportunities in a growing company. The basic net salary is around 1250 euro net p/m.
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual. com