Dutch speaking Customer Service Advisor
- Location
- Newcastle upon Tyne, Tyne and Wear, United Kingdom
- Salary
- £24k per year
- Job type
- Permanent Vacancy
- Fluent Language
- Dutch
- Category
- Call Centre, Customer Service
- Job Reference
- WNTC_NLD_CS
- Posted on
- 17 Sep 2024
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About the Role:
Job Title: Dutch speaking Customer Service Advisor
Location: Newcastle (Hybrid)
Salary: £24,000 per annum
Job Type: Permanent, rotational shift pattern
Are you fluent in Dutch and passionate about customer service? Join our client's team in Newcastle as a Dutch-Speaking Customer Service Advisor!
We are seeking an enthusiastic and customer-focused individual to provide excellent service to our client's Dutch-speaking customers. This hybrid role offers the flexibility of working both from home and from our client's Newcastle office, with a salary of £24,000 per year.
Key Responsibilities:
- Communicate with customers via live chat, email, and phone to resolve queries and provide support.
- Solve problems efficiently while adhering to company policies and procedures.
- Collaborate with different teams to ensure customer issues are resolved promptly.
- Manage customer interactions professionally, ensuring a positive experience at every touchpoint.
What we're looking for:
- Fluency in Dutch – Essential for this role.
- Strong customer service skills with a passion for helping others.
- Flexibility to work a rotational shift pattern, including late nights.
- Excellent communication skills and a professional telephone manner.
Why Join?
- Well-being allowance to support your active lifestyle
- Private health insurance
- Discounts across a range of shops, gyms, bars & restaurants
- A permanent position with opportunities for growth and development.
If you're ready to be part of a dynamic team and provide top-notch customer service, apply now or send your CV to t. chau@eurolondon. com