Are you passionate about medicine and want to support the lives of people managing diabetes? - Join a leading medical device company in vibrant Lisbon! Your responsibilities and impact as a Customer Service Specialist will be: Taking care of inquiries from customers From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and empathetic manner Compliance with product utilization Skills, experiences and interests you need to succeed in this role: A native level of German and a good level of English Enthusiasm about medicine and affinity for providing help Knowledge of the value and impact that a good customer ...
Are you passionate about medicine and want to support the lives of people managing diabetes? - Join a leading medical device company in vibrant Lisbon! Your responsibilities and impact as a Customer Service Specialist will be: Taking care of inquiries from customers From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and empathetic manner Compliance with product utilization Skills, experiences and interests you need to succeed in this role: A native level of German and a good level of English Enthusiasm about medicine and affinity for providing help Knowledge of the value and impact that a good customer ...
Do you want to help other people and have you always been interested in medicine? As a Medical Product Advisor you are able to help people and make their life with diabetes easier. Additionally, you gain a new experience to grow personally and professionally during your experience abroad. Your responsibilities and impact as a Medical Product Advisor will be: Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management System From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and empathetic manner Encouraging customers?'? compliance with product utilization Skills, experiences and interests you need to su ...
Are you passionate about gaming and eager to contribute to a vibrant online gaming community? Join the team in Lisbon as a Content Moderator and play a key role in maintaining a positive and enjoyable gaming environment. We are seeking for candidates who are not only enjoying games but are also dedicated to ensuring a safe platform for the players. Your responsibilities and impact as a Content Moderator will be: Content moderation of chats via internal company software Content moderation of any content that customers may be exposed to when playing Analyzing customer behavior and making decisions based on existing policies Analyzing customer behavior that violates the terms of use or compromises the safety of customers Analyzing cases of fraud in competitions and eSports Recognizing high-risk situations Please note that for this job position both good German and English, both oral and written, are required. written and spoken English is required for th ...
Become a Customer Support Representative for an international Technology Company. Join a dynamic team and embark on a rewarding journey in the heart of Portugal's vibrant capital Lisbon, shaping the future of technology support. Your responsibilities and impact working as a Customer Support Representative will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and ...
Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers’ needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you will feel the good vibes that this place offers. Enjoy your afterwork at the Beach and benefit from the low living costs. The Good Life awaits you! Your responsibilities and impact as Customer Care Specialist will be: Satisfy Customers in different matters (phone, chat and E-Mail) Being responsible for the positive reputation of a major brand Acting in the interest of the customer and the company to resolve complaints mutually with a compromise Skills, qualifications and interests you need to succeed in this role: You are a native German Speaker You have completed your school education You have at least a ...
Do you have a passion for customer support and an interest in working for one of the world's best-known online rental platforms? Do you also dream of calling the Mediterranean ambience of Greece your home? Then don't hesitate to read on! Your responsibilities and impact as a Customer Representative will be: Daily support of customers in the B2B market and identification of sales opportunities Build a trusting relationship with key marketing industry decision makers and online advertising strategy consultants Understand your customers' business goals to achieve the most effective online advertising Sales increase through up-selling Achieve high customer satisfaction with a focus on quality and results ...
About the Opportunity Our client, a leading organisation within the IT & software industry, is seeking a highly experienced Czech/Slovak speaking Collections Specialist to join their established EU Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full or ...
What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company? You are interested in performing excellent Customer Service for one of the largest technology company worldwide? Then keep on reading! Your responsibilities and impact as a Product Advisor for American Technology Company will be: Give guidance about products via phone Handle calls and emails about product problems, complaints, refunds, warranty registrations etc. Webshop and retailers support Troubleshooting Ability to work in fast-paced environment ...
Are you interested in working in one of the biggest consumption branches worldwide? As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company that cares about its employees, full of opportunities to learn and grow professionally and personally. Your responsibilities and impact as a Customer Service Agent will be: In this role, you will be in charge of providing support and advice to the customer in regard to the brand’s tobacco products. Your tasks are: Answering incoming queries from customers via phone, email, and chat Identifying issues and providing solutions Ensuring a high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participatin ...
Quality and Service is what is all about in today’s world for companies to remain competitive. This famous navigation app is looking for you to join their customer service specialist team in Lisbon! Your responsibilities and impact as a Customer Service Agent will be: Helping users with any questions related to their accounts, the platform in general etc. Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience; Being in contact with other departments and redirecting related cases and issues to responsible departments Ensuring and participating in the success of your department. ...
What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery, or simply a lifetime experience, you will find it there. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact will be: You are responsible for customer relations and expansion for the German market. Your tasks include: Effective handling of incoming customer inqui ...
Have you always dreamed of living in one of the most colourful and vibrant metropolises in Europe? Do you enjoy working with people and have excellent communication skills? You think in a problem-oriented way and can keep a cool head? Then put your skills to work in Lisbon! Your responsibilities and impact as a Customer Care Advisor will be: A native level of German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required) ...
Job Title: Customer Service Manager (French & German) Location: Lichfield – must live within a 45-minute commute and have own transport Contract: Full-time, Permanent Hours: 8:30am–5:00pm (Mon–Thu), 8:30am–4:45pm (Fri) Salary: £40,000 per annum Travel: Occasional travel to sales meetings (around 3 times per year, including potential international travel) A leading organisation is seeking an experienced Customer Service Manager to supervise a busy UK Customer Service team and ensure excellent service delivery to a wide customer base. This role is ideal for a confident people manager with strong communicati ...
Is providing excellent customer service a cause close to your heart, and making people happy is what makes YOU happy? Then we are interested in your profile! This fast-paced and high performing company is looking for super colleagues in Lisbon. They are looking for: The Mario Bros nostalgic's fans, The World's travelers, The ones who are technically interested, The ones who are implacable on the World's Capitals, The ones who know how cool sneakers should be, The ones who make no fashion faux-pas – or the ones who do! The stay-at-home who became Netflix expert, The newly marketing graduates or simply the self-made digital marketing cracks, The organized ones which always provide the perfect logistic! Expedia, Bose, Michael Kors, Supercell, Spotify, a worldwide Logistics company, a Giant in the Digital Marketing and many other brands shaping our future are looking for new members to join their BPO partner team in Lisbon! If you want to make a great experience abroad for a short time (one year) or if you want to start your career with an innovative organization, in each way, you’ll find what you are looking for with them! Your responsibilities and impact as ...
Quality and Service are what it's all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join its customer service specialist team in Lisbon! What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your responsibilities and impact as a Customer Service Agent will be: Helping users with any questions related to their accounts, the platform in general, etc. Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most ...
What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international company ? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there. Your responsibilities and impact as a Customer Service will be: Assist customers in the use of the company's products and services Provide professional customer service and technical support over the phone and emails Answer and solve client inquiries Guarantee clients satisfaction and high level of quality Ensure and participate in the success of the department Skills, experiences and interests you need to succeed in this role: For this role, t ...
You are interested in the medical sector? Nowadays, Medical carries more important than ever so the industry is growing and will probably develop the one of the future's most important sectors. Come and join our clients customer service team in Lisbon to contribute to the health care sector and it's situation world wide. Your responsibilities and impact as a Pharmaceutical Customer Service Agent will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming queries from customers and give information via email and phone (B2C) Being sensitive, patient and understanding with customer's needs and doubts Ensuring high level of customer satisfaction Providing ad-hoc support Being a team player and participate in the success of the team and project ...
Are you ready to go abroad and looking for the right job? Or have you already taken the step abroad and are now looking for a new experience? We have a wide range of exciting projects and opportunities for you. Whether in Customer Service, Back Office, Sales or Marketing - our positions offer you the opportunity to grow both professionally and personally and to start your career in an international company. Your responsibilities and impact as a Customer Service Representative will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering project-related queries from customers Identifying issues a ...
Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenges and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the aviation world! Your responsibilities and impact as an Airline Customer Service Representative will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming queries from customers via email and chat Identifying issues and providing solutions Ensuring a high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participating in the success of the team and project ​ Skills, qualifications and interests you need to succeed in this role: A native level of German and a good level of English Having previou ...
Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Skills, qualifications and interests you need to succeed in this role: A native-level pro ...
Do you love social media? Are you a fan of vlogging, or are you constantly looking at videos to help solve your challenges? If the answer is yes, then you must start your career with a global company working as a Video Content Moderator for the world’s best loved video-sharing website. Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking? Apply now, start your career supporting this exciting team. Your responsibilities and impact working as a Content Moderator will be: Reviewing content (videos, images, text, and audio) in accordance with policies Classifying the typology of the content (videos, images, text, and audio) in accordance with the processes and po ...
Do you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon! You would work in a fast-paced and high performing work environment with super colleagues. Your responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support) Supporting customers with questions regarding their subscriptions, invoicing or troubleshooting Identifying issues and provide solutions Providing help with regards to software functionality Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project What’s in it for you? Working hours: Monday to Sunday 8 AM to 9 PM (8 hours) A package in line with the market: 1100€ gross/month (pai ...
Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a German-speaking VIP Concierge, you’ll be the go-to expert for delivering tailored lifestyle services and travel arrangements to high-end clients. If you’re service-oriented, resourceful, and ready to offer top-tier experiences, we’d love to hear from you. Your responsibilities and impact as a VIP Concierge will include: Managing requests from V ...
Take the leap and experience the power of a game-changing career! Are you a German speaker looking for a career opportunity in a vibrant European city? Join a global leader in technology and services as a Customer Support Representative in Lisbon, Portugal! This on-site role offers a fantastic opportunity to be part of a dynamic, international team. What You’ll Be Doing As a Customer Support Representative, you will: Respond to customer inquiries via phone, email, or chat, delivering exceptional service. Resolve customer issues and provide technical support for products and services. Assist customers with troubleshooting and solving problems related to their accounts and products. Stay updated with product knowledge to provide accurate and helpful sol ...
Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference! Your responsibilities and impact as Customer Service Agent will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products Identify, reply and solve customer’s requests via phone, email and chat Proving support for technical problems and issuing profile changes Offering support for ...
Job title: Swiss German speaking Customer Service Advisor Salary: £27,350 per annum (+ bonus) Location: Remote, with 1 day per month in the office Contract: Permanent, full-time Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a ...
Italian Speaking Customer Service Advisor Location: Nottingham (Hybrid – 2 days in the office, 3 days working from home) Salary: £24,000 per annum Contract: Full-time, Permanent Hours: Monday to Friday, 8am–4pm or 9am–5pm We’re looking for a Italian Speaking Customer Service Advisor to join a collaborative and fast-moving international team based in Nottingham. You’ll support a range of business customers, ensuring excellent service delivery across order management, logistics coordination, and after-sales care. This is a f ...
Spanish Speaking Customer Service Advisor Location: Nottingham (Hybrid – 2 days in the office, 3 days working from home) Salary: £24,000 per annum Contract: Full-time, Permanent Hours: Monday to Friday, 8am–4pm or 9am–5pm We’re looking for a Spanish Speaking Customer Service Advisor to join a collaborative and fast-moving international team based in Nottingham. You’ll support a range of business cust ...
Are you passionate about delivering exceptional customer experiences? Do you have an interest in topics like e-commerce, cloud computing, digital streaming, and artificial intelligence? If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in the heart of Athens, Greece! Your responsibilities and impact as a Customer Support for E-Commerce will be: Assist B2C and B2B customers with incoming problems Ensuring high-quality customer service via phone and chat Identifying and assessing customer needs to achieve satisfaction Capturing data in the CRM system Improving customer satisfaction Solving problems accurately and efficiently Skills, qualifications, and interests you need to succeed in this ...