Danish speaking Customer Support Agent - Remote in Malta
- Location
- Malta
- Salary
- TBD
- Job type
- Contract
- Fluent Language
- Danish, English
- Category
- Customer Support, Customer Service
- Job Reference
- 2453674
- Posted on
- 16 May 2025
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About the Role:
Our client, an international services provider working with companies across the World is seeking to recruit a team of Danish speaking Online Content Moderators for a new project.
Great opportunity to start your career in a sunny country within an international environment!
Responsibilities
- View and review user-generated content (e. g. sales ads).
- Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
- Follow communication procedures and policies.
- Evaluate and make decisions in accordance with defined policies and guidelines.
Requirements
- No previous experience is required however some customer service experience would be ideal
- Candidates must have strong PC skills, have the ability to learn to use new computer tools
- Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail
- Danish language skills (advanced/proficient) and English language skills (conversational)
- Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions
- Passionate about making a difference
- Flexible in working times
Benefits
- Working from home
- Possibility to extend leave while working from abroad (up to 2 weeks)
- Team Performance Bonus, received twice a year, based on team performance
- Development and Career Opportunities
- Free transport to the office from certain areas in Malta
- Free Private Health Insurance cover (after probation)
- Free annual eye test
- Discounts for Gym Membership, Taxi Services
- Free English Course
- Work from home allowance