Trust & Safety Specialist (German Speaker) – Join a World-Class Gaming Project in Lisbon!
- Location
- Lisbon City, Lisbon, Portugal
- Salary
- €15000 - €25000 Per Year
- Job type
- Temporary to Permanent
- Fluent Language
- English, German
- Category
- Customer Support, Customer Service
- Job Reference
- 5204-47
- Posted on
- 11 Nov 2025
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About the Role:
Are you ready to combine your love for gaming with a meaningful role in keeping online spaces safe? Do you speak fluent German and want to live by the beach in one of Europe’s most vibrant cities? This is your chance to join an international team working on one of the world’s leading mobile game platforms — right from sunny Lisbon!
What you’ll be doing:
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Moderating chats and user-generated content using internal systems.
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Identifying harmful or suspicious activity (fraud, abuse, violations).
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Making decisions based on clear community guidelines and safety policies.
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Analyzing player behavior and keeping the platform safe from threats like harassment, self-harm risks, or hate speech.
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Communicating clearly and professionally in German.
What You Bring to the Game:
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Fluent/native German and excellent English skills
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A strong sense of ethics and responsibility — you're not afraid to take action when it matters.
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Tech-savviness and the ability to learn new tools quickly.
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Resilience and emotional intelligence — some content may be sensitive.
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Experience in customer service, content moderation, or online community management is a plus.
What’s in It for You:
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Full-time position (40h/ week)
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Working hours: Monday to Sunday shifts between 08:00 and 17:00.
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Fixed-term contract (12 months) with the chance to go permanent.
Salary package:
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Base salary: €1,110 gross/month
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Monthly performance bonus: up to €210
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Meal allowance: €7/day
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Weekend bonus: +25% per hour worked on weekends
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Holiday & Christmas bonuses included monthly
Relocation Perks for International Candidates
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Airport pick-up and admin support upon arrival
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Free flight home once a year
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Accommodation in a company-shared apartment
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Free Portuguese language classes
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Health insurance from day one
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Access to fun activities: surfing, soft trekking, city tours, and more!
Why You’ll love living in Lisbon:
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A laid-back, coastal city full of charm, color, and sunshine
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A foodie's paradise — pastel de nata, fresh seafood & cozy cafés
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Affordable lifestyle with easy access to beaches and historic landmarks
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A buzzing expat community and a booming tech scene