Polish Speaking Customer Service - Gaming related
- Location
- Sofia, South-West, Bulgaria
- Salary
- £1.1k per month
- Job type
- Permanent Vacancy
- Fluent Language
- Polish
- Category
- Customer Support, Customer Service
- Job Reference
- hg67879sof
- Posted on
- 17 Nov 2025
View all Jobs from Recruitment Direct
About the Role:
Polish Speaking Customer Service - Gaming related
Location: Sofia, Bulgaria
Salary: 2400 BGN per month + signing bonus + relocation package
Join our client’s team and become part of one of the world’s leading gaming companies! If you’re passionate about games and love helping other players, this role is for you.
What you’ll do:
Assist players with technical or gameplay issues through tickets and chat
Deliver an exceptional, player-focused support experience
Spot and report trending bugs or recurring issues to internal teams
Work closely with a team of fellow gamers to ensure a friendly, player-to-player support environment
What we’re looking for:
Fluency in Polish and strong English communication skills
Empathy toward players and the ability to understand their perspective
Familiarity with player support processes
Gaming experience—understanding gaming culture and mindset is a strong advantage
A genuine desire to help others and contribute to team success
What’s in it for you:
3000 BGN welcome bonus
Relocation support (transport, hotel stay, rent assistance, and help finding long-term housing)
Fully paid, in-office training
Stable employment with opportunities for career growth
Competitive salary
Additional health insurance
Over 50 benefits and services to choose from
Positive, international work environment
Ongoing support and learning opportunities
Employee referral bonuses