Swiss German speaking Customer Service Advisor
- Location
- England, Germany
- Salary
- £27,350 per year
- Job type
- Permanent Vacancy
- Fluent Language
- Swiss German
- Category
- Customer Support, Customer Service
- Job Reference
- SwissCS
- Posted on
- 20 Nov 2025
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About the Role:
Job title: Swiss German speaking Customer Service Advisor
Salary: £27,350 per annum (+ bonus)
Location: Remote, with 1 day per month in the office
Contract: Permanent, full-time
Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a Swiss German-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office.
Responsibilities:
- Handle customer enquiries from Swiss German-speaking clients via phone, email, and live chat.
- Provide solutions to customer issues, ensuring satisfaction and timely resolution.
- Maintain customer records and accurately log interactions.
- Work collaboratively with team members and management to improve customer experiences.
What We’re Looking For:
- Fluent in both written and spoken Swiss German.
- Strong communication and problem-solving skills.
- Prior experience in a customer service role is advantageous.
- Ability to work independently in a remote setting.
Shift Pattern:
(37. 5 hours a week)
Monday, Tuesday, Wednesday, Friday, Saturday (11:45 – 20:00)
Benefits:
- Bonus
- Gym discount
- Life insurance
- Ability to work remote
- Company discount
- Eye tests
- Buy/sell 5 days of holiday a year
- Enhanced maternity/paternity pay
And many more!
If you're a customer-focused individual with fluent Swiss German language skills, we'd love to hear from you!
If interested, please apply or send your CV directly to t. chau@eurolondon. com.
Ich freue mich darauf, von Dir zu hören!