German - Speaking VIP concierge in Lisbon
- Location
- Lisbon City, Lisbon, Portugal
- Salary
- €21000 - €25000 Per Year
- Job type
- Permanent Vacancy
- Fluent Language
- English, German
- Category
- Customer Support, Customer Service
- Job Reference
- 5323-33
- Posted on
- 13 Jan 2026
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About the Role:
Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a German-speaking VIP Concierge, you’ll be the go-to expert for delivering tailored lifestyle services and travel arrangements to high-end clients. If you’re service-oriented, resourceful, and ready to offer top-tier experiences, we’d love to hear from you.
Your responsibilities and impact as a VIP Concierge will include:
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Managing requests from VIP clients via phone, email, and chat in German and English
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Coordinating exclusive reservations and travel bookings tailored to client preferences
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Providing expert advice on luxury dining, events, shopping, and cultural activities
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Handling urgent and complex requests with efficiency and discretion
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Ensuring an exceptional, personalized experience from start to finish
Skills, qualifications, and interests needed to succeed in this role:
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You are a native-level German speaker and have at least a B2 level of English
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You have experience in customer service, hospitality, travel, or luxury services
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You are a strong communicator with a proactive and solution-oriented mindset
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You enjoy working with international clients and creating exceptional experiences
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You are adaptable, detail-oriented, and confident in handling high expectations
What’s in it for you?
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Permanent contract (CDI) with a 3-month probation period
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40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to Saturday
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Gross salary of 21. 000€, paid over 14 months
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Attractive performance bonus paid quarterly
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Hybrid work model after 3 months
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Meal voucher card
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30€ monthly transport allowance
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Full health insurance coverage including dental and optical coverage after 6 months
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Office located in central Lisbon – Avenida da Liberdade