TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our D ...
Senior Agent, Global Escalations Location: Manchester Job Type: Full-Time, Shift pattern- rotational: 9AM to 7:30PM, 10:30AM-9PM, 12:30PM -11PM Hybrid role - attendance in the office is required - roughly 3 days per week Language requirements: English + French About the Team The Marketplace Support and Service Excellence Team plays a central role in managing Deliveroo’s global customer care operations. Our team oversees Workforce Planning, Performance & Strategy, Care Excellence, and Care Operations, which includes live support for consumers, riders, and restaurants, and non-live support. With Deliveroo’s expansive global presence, we operate multiple customer care centres worldwide to support our d ...