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FLEMISH / FRENCH SPEAKING CUSTOMER SERVICE AGENTS IN MALTA

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Location
Malta
Salary
DOE
Job type
Permanent Vacancy
Fluent Language
English, Flemish, French
Category
Call Centre, Customer Service
Job Reference
Posted on
5 Jan 2023
View all Jobs from Betting Connections

About the Role:

FLEMISH / FRENCH  SPEAKING CUSTOMER SERVICE AGENTS


Responsibilities:

  • Review and moderate all user-generated content and profiles
  • Work accurately with eye for details while keeping efficiency
  • Maintain good knowledge of publication rules and awareness of the respective market
  • Collaborate with other team members
  • Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system
  • Customer Support via e-mail

Requirements:

  • Flexible and reliable
  • Very well organized and ready to work in a dynamic environment
  • Ideally have previous experience in customer care or online business
  • Very Fluent in Flemish and French
  • Good knowledge of English
  • Basic Computer skills
  • Willing to work on shift 
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