Recruitment Direct Ltd was created in 1999 and is geared to supply high-quality search and selection services to small businesses and multi-nationals throughout the UK, Ireland and Europe. Through our three main divisions – sales recruitment; call centre recruitment; and multilingual recruitment – we supply a wide range of commercial, technical and support staff on a temporary, permanent, or contract basis. The Recruitment Direct Ltd formula for success is built on an in-depth knowledge of our markets, a sound understanding of our client's requirements and the professionalism and dedication of our employees.
French Speaking Technical Support – Tier 3 Porto, Portugal (Remote in Portugal but training onsite the first 2 weeks onsite in Porto) €1500 per month * 14 salaries + &euro ...
Finnish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join ...
Norwegian Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Jo ...
Dutch Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join i ...
German Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join ...
Swedish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join ...
Norwegian Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts ...
Finnish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. ...
Swedish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. ...
Dutch Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Co ...
German Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. C ...
Swedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff, streamlining processes, and impleme ...
Dutch Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff, streamlining processes, and implement ...
Real-Time Analyst Riga, Latvia €1900 gross per month The position is focused on managing operational efficiency, data integrity, and communication between teams, all within a high-pressure, 24/7 environment. Here's a detailed breakdown: Job Responsibilities: Meet Departmental Goals: Ensuring targets set by the department are met consistently. Data Integrity: Maintaining accuracy and consistency in data. Operational Process Understanding: Familiarity with workflow and processes, with the ability to analyze and report data. Flexibility: Being open to change, multitasking, and worki ...
Norwegian Speaking Trainer – Call Centre Riga, Latvia €2000 gross per month This job posting for a Norwegian Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements: Job Overview: The role is essential for: Training Delivery: Conducting training sessions for new hires (both pre-process and process training) to ensure they are ready for their roles. Upskilling and Knowledge Enhancement: Continuously ...
German Speaking Trainer – Call Centre Riga, Latvia €2000 gross per month This job posting for a German Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements: Job Overview: The role is essential for: Training Delivery: Conducting training sessions for new hires (both pre-process and process training) to ensure they are ready for their roles. Upskilling and Knowledge Enhancement: Continuously updati ...
Swedish Speaking Trainer – Call Centre Riga, Latvia €2000 gross per month This job posting for a Swedish Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements: Job Overview: The role is essential for: Training Delivery: Conducting training sessions for new hires (both pre-process and process training) to ensure they are ready for their roles. Upskilling and Knowledge Enhancement: Continuously updating ...
Technical Customer Support Specialist (European Portuguese Speaking) Thessaloniki, Greece €1100 gross per month * 14 months per year + relocation assistance Working on behalf of one of the world’s leading gaming companies Languages Required: Fluent Portuguese (C1 level) & Proficient English (B2 level) About the Role: Join our dynamic team at one of the world’s top gaming companies, where you'll be an essential part of delivering exceptional customer support to our global gaming community. As a Tec ...
German Speaking Telesales Agent - Office based Barcelona, Spain €35,000 + commission = OTE €40,500 per year gross + excellent holidays. This is a Monday to Friday role, 40 hours per week. E ...
Dutch Speaking Telesales Agent - Office based Barcelona, Spain €35,000 + commission = OTE €40,500 per year gross + excellent holidays. This is a Monday to Friday role, 40 hours per week. Ex ...
German Speaking Account Manager - Office based Barcelona, Spain €32,000 per year + relocation assistance Excellent opportunity to join this expanding company, dealing with ...
Dutch Speaking Account Manager Barcelona, Spain €32,000 per year + relocation assistance Excellent opportunity to join this expanding company, dealing with customers over the pho ...
English Speaking Telesales Agent - Office based Barcelona, Spain €35,000 + commission = OTE €40,500 per year gross + excellent holidays. This is a Monday to Friday role, 40 hours per week. ...
Albanian Speaking Advertising Reviewer – Lisbon Lisbon, Portugal (Office-based) Compensation: Gross Salary: €1,040 per month with free accommodation (own room in a shared house/apartment). €1,295 per month if accommodation is not required. Key Responsibilities: Ad Review: Review advertisement videos and corresponding websites. Content Moderation: Identify the product/service industry and label content ...
French Speaking Customer Support – Console Gaming Lisbon, Portugal Compensation: Gross Salary: €1,040 per month with free accommodation (own room in a shared house/apartment). €1,240 per month if accommodation is not required. Overview Become a member ...
French Speaking Content Moderation - Dublin – Office based Dublin, Ireland - inital 12 month contract. Basic salary €25,305 per year + variable bonus of €540 per quarter + fixed bonus of €3000 per year = OTE €30,465 per year Job Overview: The Privacy Specialist plays a crucial role in ensuring that clients' products comply with European Law Legislations by carefully analyzing and processing privacy-related requests. This role involves handling re ...
Croatian Speaking Sales Representative - Lisbon, Portugal **Salary** - **Option 1:** €1059 per month + provided accommodation (12-month contract) - **Option 2:** €1260 gross per month with no accommodation included Job Overv ...
Greek Speaking Content Moderation - Dublin – Office based Dublin, Ireland - inital 12 month contract. Basic salary €25,305 per year + variable bonus of €540 per quarter + fixed bonus of €1500 per year = OTE €28,965 per year Job Overview: The Privacy Specialist plays a crucial role in ensuring that clients' products comply with European Law Legislations by carefully analyzing and processing privacy-related requests. This role involves handling req ...
Czech Speaking Sales Representative - Lisbon, Portugal **Salary** - **Option 1:** €1059 per month + provided accommodation (12-month contract) - **Option 2:** €1260 gross per month with no accommodation included Job Overview ...
Norwegian Speaking Content Moderators - Office based Thessaloníki, Greece €1300 per month + lunch vouchers + other allowances + private health care. Our client is recruiting for Norwegian speakers of at least c1 level with b2 English. Overview As a Content Moderator, you will play a crucial role in ...