You are passionate about the Gaming Industry and also assisting customers? On top you would like to live in one of the most vibrant cities in Europe? Then this might be the perfect match for you! Your responsibilities and impact working as a Technical Support Agent will be: Address escalated customer inquiries, complaints, and technical issues related to products and services. Conduct thorough investigations into escalated cases, analyze data, and identify root causes for appropriate solutions. Communicate with customers via phone, email, or chat to understand concerns and deliver timely resolutions. Make informed decisions based on company policies, product knowledge, and customer needs. ...
Essential Functions/Core Responsibilities: Ensure that service delivered to customers aligns with contractual Key Performance Indicators (KPIs). Clarify customer requirements by probing for understanding, utilizing decision-support tools, and resources to resolve non-standard/unstructured customer issues requiring clarification or conceptual thinking. Listen attentively to customer needs and concerns, demonstrating empathy while maximizing the opportunity to build rap ...
This role is not your typical customer service position; it's a sales role that requires prior sales experience and expertise in cold calling. As a B2B Outbound Sales Agent, your primary responsibility will be to promote and sell products and solutions to businesses of various sizes and industries. Your responsibilities and impact as a B2B Outbound Sales Agent will be: Contacting new and existing customers via telephone and email, identifying sales opportunities Manage a portfolio (book of business) of small business clients with responsibility of growing revenue for their business Research and discover fundamental understanding of verticals/market/s industry and client business model ...
Location: Lisbon, Portugal Role: German Legal Back Office Administrator Salary: basic gross p/m Euro 1358 + Euro 175 p/m bonus potential plus net per working day 7. 23 Euro food voucher Working hrs: 40 hrs p/week between Monday to Friday 9am-6pm Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global CX partner - they currently operate in over 70 different countries worldwide. For their multilingual hub in the beautiful capital city in Lisbon, they are looking to recruit German Legal Back Office Administrators. The Role As a German Legal Back Office Administrator you will be working for ...
Location: Lisbon, Portugal Role: Dutch Legal Back Office Administrator Salary: basic gross p/m Euro 1358 + Euro 175 p/m bonus potential plus net per working day 7. 23 Euro food voucher Working hrs: 40 hrs p/week between Monday to Friday 9am-6pm Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global CX partner - they currently operate in over 70 different countries worldwide. For their multilingual hub in the beautiful capital city in Lisbon, they are looking to recruit Dutch Legal Back Office Administrators. The Role As a Dutch Legal Back Office Administrator you will be working for ...
Are you passionate about customer service and intrigued by the world of movies? Join our team in Greece as a Customer Service Representative, where you'll specialize in assisting users on their everyday usage of the services. Embrace the opportunity to engage with diverse customers, ensuring their seamless streaming experiences and resolving inquiries with finesse. Bring your enthusiasm for customer satisfaction and immerse yourself in the dynamic streaming industry while making a difference. Your responsibilities and impact as a Customer Service Agent will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by: Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure c ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living ...
Do you pay attention to detail, have a big interest in social media and want to work with improving and making sure social media is safe for its users? Are you interested in working abroad and gaining professional experience? We are now looking for a Danish Content Reviewer to work with moderating one of the biggest social media platforms of this generation. Your responsibilities and impact as a content reviewer will be: Reviewing and scanning content on the app. Checking if it is appropriate and coincides with the platform guidelines. Evaluating reported content. Safeguarding the user experience. ...
If you are a digital nomad, passionate about the web and new technologies, this is your chance to live and work in Athens, Greece and become a digital expert! We are looking for talents with Norwegian & English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens. Take advantage of your Norwegian skills and become a digital expert on a wide palette of Google tools! What you will do Become a digital expert after our intense product training Consult entrepreneurs and businesses to enhance the ...
Location: Lisbon, Portugal Role: Norwegian speaking Video Content Moderator Salary: €16-19K p/a gross (depending on experience) + food vouchers + transport allowance Contract: 12m Hours of work: 40 hrs per week, rotational The Company Our client is an American, fortune 500 multinational corporation that provides IT services including digital technology, consulting, and operations services. The Role Recently we have seen an increasing trend of streaming companies and websites taking viewers from classical TV into new services and devices. Are you ready to join this exciting journey with the best-loved video streaming website in the world? If so, then get in touch to discuss this exciti ...
Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal! Your responsibilities and impact working as a Customer Support Representative will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level ...
Your working day is characterized by processing of insurance documents and customer data in various ways along different customer service stages. As an insurance support specialist, you contribute to a safer life for your customers! Would you like to create significant value in the most caring insurance company in the Nordic countries? Your working day is characterized by processing of insurance documents and customer data in various ways along different customer service stages. As an insurance support specialist, you contribute to a safer life for your customers! Work-life balance is very important to our client, so they support both sports and health promotion through health insurance. In addition, you can take a 7-day winter vacation so that even in the cold, you w ...
Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona? Then become the new back-office specialist in Barcelona for our client! Your responsibilities and impact as Claim Agent: - supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. - ensuring a fast and quick resolution for problems - working together with partners and providing direction for issue resolution in order to achieve customer satisfactio ...
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration? Become our client's new back-office specialist in Barcelona! Your responsibilities and impact as an Administration Support for Financial Insurance will be: Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts etc. Ensuring a swift and fast resolution for problems Liaising with partners and providing direction for issue resolution in order to achieve custo ...
Are you a number enthusiast with an interest in the financial insurance world? Are you service-oriented and enjoy helping customers? Join our client's customer service team in Barcelona! What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan, and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather, and a relaxed lifestyle An attractive startup and innovation hub with exci ...
Are you a proactive and detail-oriented professional who thrives in a fast-paced environment? Are you passionate about delivering exceptional customer service while simultaneously ensuring the smooth operation of administrative tasks? If so, we have the perfect opportunity for you! Your responsibilities and impact as Customer Advisor and Administration: Supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. ensuring a fast and quick resolution for problems working together with partners and providing direction for issue resolution in order to achieve customer satisfaction being in direct contact with customers to understand and act on behalf of ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in ...
Are you enthusiastic about creating memorable experiences? Then come join our client and work with energetic people who strive to enjoy every day. We are looking for a Danish-speaking Success Development Specialist (on-site) to join one of our exciting projects. What we offer you You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market. What you will learn with us will make you a valuable member of our team or any other team. Your benefits: - Full time 39 hours/week contract: Monday to Thursday 9:00 to 17:30, Friday 9:00 to 16:30 - Great office location ...
Do you speak Dutch and want to gain international experience within customer service? Our client is searching for Dutch speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens! Our multicultural client is searching for Dutch speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and se ...
We are looking for experienced Dutch-speaking Customer Support professionals who are based in Greece and who want to work from home! The project You will work for a Dutch leader in producing and supplying natural gas, electricity & heat in the Netherlands. With this they provide energy to more than 2 million customers. They also carry out energy trading and are heavily involved in sustainable energy projects. Making sustainability one of their main values of the futur ...
You have already gained experience in the administrative field. You have an organized nature and are able to familiarize yourself well with new content. At the same time, you have a professional approach to customers. Does this sound like you? Then don't miss this opportunity! Put your skills to the test while living in one of the most beautiful metropolitan areas in Europe. Your responsibilities and impact as Claim Agent: Supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. ensuring a fast and quick resolution for problems working together with partners and providing direction for issue resolution in order to achieve customer satisfaction being in ...
Lithuanian Speaking Content Moderators - Office based Lisbon, Portugal Our client is recruiting Lithuanian speakers. Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no a ...
Lithuanian Speaking Content Moderators - Office based Lisbon, Portugal Our client is recruiting Lithuanian speakers. Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no a ...
Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as Travel Booking Specialist will be: In this position, you will be representing an uprising and innovative online travel agency that is creating numerous combinations of flights on both regular and low-cost airlines. They also offer nearly 400 000 hotels and other accommodation all over the world. You'll be responsible for ensuring excellent customer service to the French market, creating exceptional value, and solving any issues to deliver a consistent quality of service. The main responsibiliti ...
Our client's "career opportunities" are endless regardless of your background/skills, their company goal is to provide the best "customer service" in class but also in a challenging workplace where individuals feel empowered to reach their personal best and thrive. Explore a culture of collaboration, growth, and originality supported by appropriate resources where everyone matters. Along with a great office environment, you will have the opportunity to explore Malta and all the varied experiences Malta has to offer! Position D ...
Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers’ needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you will feel the good vibes that this place offers. Enjoy your afterwork at the Beach and benefit from the low living costs. The Good Life awaits you! Your responsibilities and impact as Customer Care Specialist will be: Satisfy Customers in different matters (phone, chat and E-Mail) Being responsible for the positive reputation of a major brand Acting in the interest of the customer and the company to resolve complaints mutually with a compromise ...
Are you extremely attentive to details, capable of high-level observing, and is social media more than just your passion? Do you want to have a unique and mind-opening experience in Barcelona? Then this might be the job for you! A booming social media network hugely relies on responsible and keen content moderators who secure the optimal user experience and guarantee platform safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment. Your responsibilities and impact as a Content Reviewer will be: Reviewing and scanning content on the app Checking whether content is appropriate and coincides with the platform guidelines Evaluating r ...
Do you want to be responsible for driving sales growth by empowering a team of high-performing individuals to expand Games Workshop's network of trading partners across Europe? Are you great at identifying talent and devising effective development plans to unlock individuals' full potential? Are you passionate about influencing and managing people to achieve targets? Games Workshop is one of the largest toy and game manufacturers in the world! Last year we had record sales of more than half a billion Euro and we're still growing! As we continue to expand, we're on the lookout for an outstanding people manager to join our team and contribute to our ong ...
Role: German speaking Customer Advisor Location: Paris, France Salary: between 1600-1700 EUR net p/m Working hrs: 36 hrs p/week rotational between 8am to 8pm, Monday to Saturday The Company: Our client is a leading global service provider with more than 200 sites in 25 countries on three continents and has around 130,000 employees. For their international office near Paris, they are looking for fluent German speakers to join their customer support team. The Role In this role you will represent one of the world's largests global car brands. As a Customer Advisor ...
Role: Dutch speaking Customer Advisor Location: Paris, France Salary: between 1600-1700 EUR net p/m Working hrs: 36 hrs p/week rotational between 8am to 8pm, Monday to Saturday The Company: Our client is a leading global service provider with more than 200 sites in 25 countries on three continents and has around 130,000 employees. For their international office near Paris, they are looking for fluent Dutch speakers to join their customer support team. The Role In this role you will represent one of the world's largests global car brands. As a Customer Advisor ...