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Are you ready to take on your next challenge in Portugal? We are looking for fluent Dutch speakers with a good command of English who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Porto. If you like the sun and culture then this city has lots to offer you!
As an Retail Support Advisor you will work for a very large and well known online retailer where you will be there first port of contact for their customers. Your interaction with your customers are mainly done via email and you will assist your customers with queries among others in relation to placed orders, deliveries and refunds requests. Assisting your clients and customer satisfaction are important in this role.
We are looking for candidates who have:
- Excellent communication skills both verbally and written in Dutch
- Commercially focussed
- Computer literate
- Eagerness to learn and develop
There is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organised activities and events and career progress opportunities.