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The Customer Support Agent liaises with customers ensuring everything is going smoothly with their account. If any issues exist the agent will use excellent customer service skills to solve any issue, liaising with other departments when required.
The role involves assisting customers by phone and by emails.
This is a Monday to Friday role 8am to 430pm
· Fluent Dutch and English
· Must have strong IT and networking experience.
· Have good general computer skills ie MS Office etc