As a Technical Support Agent, you'll play a vital role in addressing escalated customer inquiries, complaints, and issues associated with products and services for a well-known entertainment brand. Your main responsibilities will include investigating complex cases, providing timely resolutions, and ensuring customer satisfaction while adhering to company policies and standards. Your responsibilities as a Technical Support Agent will include: Addressing escalated customer inquiries, complaints, and technical issues related to products and services. Conducting thorough investigations into escalated cases, analyzing data, and identifying root causes for appropriate solutions. Communicating with customers via phone, email, or chat to understand concerns and deliver timely resolutions. Making informed dec ...
Are you keen on vehicles? Do you want to keep the world moving? Join our Customer Support team in Athens and work for the transportation leader! At Teleperformance Greece we collaborate with the leader of modern transportation industry, a manufacturer with 125 years of history, delivering a total of more than one-half million trucks and buses to customers. This is a great chance to join a team that keeps the world moving by enabling mobility for people and getting goods reliably, punctually, and safely to their destination. You will part of a team that contributes to a cleaner, safer, more efficient, and more connected world: for goods, for people, for all of us. Join the customer support team of one of the world’s largest commercial vehicle manufacturers. ...
Our multicultural client is searching for German speakers to join forces with their customer consultant team in Athens. With modern, bright offices, our client offers both the work and cultural experience! Athens is a city brimming with interesting things to do. As one of the world's biggest tourist locations, Athens is filled with cultural experiences, no matter where you are! You can enjoy new foods, explore cultural areas such as Akropolis and the Dionysuis' theatre. Maybe you want to enjoy Athens without having to treat it like a 7-day-crash-course? ...
Are you a proactive and detail-oriented professional who thrives in a fast-paced environment? Are you passionate about delivering exceptional customer service while simultaneously ensuring the smooth operation of administrative tasks? If so, we have the perfect opportunity for you! Your responsibilities and impact as Customer Advisor and Administration: Supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. ensuring a fast and quick resolution for problems working together with partners and providing direction for issue resolution in or ...
Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Ensuring legal compliance and safety of content uploaded to the platform Responsiblity for the development, improvement, and maintenance of standards for the security of online communities Improving the content management strategy for short video platforms Responsiblity for coordinating with supervising departments for timely management of content that violates the policies ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, an ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, an ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, an ...
You are passionate about the Gaming Industry and also assisting customers? On top you would like to live in one of the most vibrant cities in Europe? Then this might be the perfect match for you! Your responsibilities and impact working as a Technical Support Agent will be: Address escalated customer inquiries, complaints, and technical issues related to products and services. Conduct thorough investigations into escalated cases, analyze data, and identify root causes for appropriate solutions. Communicate with customers via phone, email, or chat to understand concerns and deliver timely resolutions. Make informed decisions based on company policies, product knowledge, and customer needs. ...
Location: Malta Role: German speaking Games Presenter Salary: €23500 gross plus performances bonuses Shifts: Shifts, rotational The Company Our client is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Inspired by the world-renowned casino in Monte Carlo, they want to bring the excitement from the live player experience into the home, using emerging technologies. The Role As a Game Presenter you will be hosting online games in front of the camera and you will interact with online players and ensure they have an engaging gaming experience. If you are outgoing, enthusiastic, friendly and not shy to talk in front of the camera then this role is for you! You’ll be spending most of your working day live on camera; hosting games and interacting with players who are live-s ...
Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal! Your responsibilities and impact working as a Customer Support Representative will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level profic ...
German Speaking Customer Service Agents Malta €19,800 per year + bonus + relocation assistance * Monthly salary 1650 gross + team performance bonus * 100% remote working possibility in Malta after the first 2 months, the first 2 months are hybrid. Job duties: Reviewing and moderating content ensuring its accuracy. Answering email enquiries and ensuring c ...
Location: Larnaca, Cyprus Role: German Customer Service Advisor Salary: 1350 euro net p/m - you do not pay income tax but you will pay 10% on social services (which includes healthcare therefore net monthly salary around 1215 euro p/m), also option to earn 250 euro bonus p/m Working hrs: Full Time - earliest shift starting at 09:00, latest shift finishing at 19:00. 2 weekends in a month (could be full weekend, or maybe 1 Saturday and 1 Sunday in the next week)- part time options available after approx 3 months Relocation: when relocating from outside of Cyprus, there will be a relocation package offered which includes ...
We are looking for dynamic people who are customer service oriented and open to a new experience abroad. This company provides a platform for secure and automated payment verification processes between businesses. It offers a solution for companies to reduce fraud, simplify payment processes, and provide transparency to their financial transactions. The company mainly focuses on serving B2B clients, especially in finance and accounting. Your responsibilities and impact as a Support Agent will be: Support the user through emails and phone with third parties and International to verify their payment information Maintain client relationships Ensure excellent customer sat ...
Location: Portugal - work from home or Braga office Role: German speaking Car Rental Agent Salary: basic gross p/m Euro 1178 (paid 12x p/a) + Euro 120 gross p/m performance bonus potential and 7. 23 net Euro per working day food voucher plus 20€ per month WFH allowance Working hrs: 40 hrs p/week rotational between Monday to Friday – 07:00 to 20:00 Saturday - 08:00 to 16:00 Sunday - 08:00 to 17:00 The Company Our client is a global CX solutions partner - they currently operate in over 70 different coun ...
Would you like to start your career working in digital marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Your responsibilities and impact as Sales Consultant for Digital Marketing will be: Daily support of existing customers in the B2B market, identification of sales opportunities Establish a relationship of trust with key decision makers in the marketing industry and consultants for online advertising strategies Understand the business objectives of your customers to achieve the most ...
Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective ...
Location: Portugal - work from home Role: German speaking Travel Insurance Agent Salary: basic gross p/m Euro 1383 (paid 12x p/a) + Euro 100 gross p/m performance bonus potential and 7. 23 net Euro per working day food voucher plus 20€ per month WFH allowance Working hrs: 40 hrs p/week rotational between Monday to Sunday 8am-10pm The Company Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in Portugal, they are looking to recruit fluent German ...
This is a call for an international opportunity in Lisbon that will be lighting up your career and life! If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart lighting solutions are looking for technology enthusiasts who want to have a brighter life. Working in this multinational company located in sunny Lisbon might be the life-changing experience you’ve been looking for! Your responsibilities and impact working in Technical Support Specialist will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical ...
Our Client is looking for a Telesales Advisor in Greece - Apply today for this fantastic opportunity to join a market leader. Interested in a career in sales? Already work in sales and want to progress further? Then this sales role might be for you! Job Description As a Telesales Advisor your role is, together with your team, to react on cross and up selling opportunities and strive upon building and maintaining a client database. Besides maintaining a strong relationship with all partners through show ...
Are you passionate about creating unforgettable holiday memories? Do you live in Turkey and love showcasing the beauty of the country to visitors? If so, we have the perfect opportunity for you to blend work with enjoyment. Join our client as a Hotel or Airport Representative and be a vital part of the tourism industry during the Summer of 2024. Your Responsibilities as Hotel or Airport Representative Choose your preference: work as a Hotel or Airport Representative Engage face to face with customers onsite Assist in travel planning, ...
Are you passionate about creating unforgettable holiday memories? Do you live in Turkey and love showcasing the beauty of the country to visitors? If so, we have the perfect opportunity for you to blend work with enjoyment. Join our client as a Hotel or Airport Representative and be a vital part of the tourism industry during the Summer of 2024. Your Responsibilities as Hotel or Airport Representative Choose your preference: work as a Hotel or Airport Representative Engage face to face with customers onsite Assist in travel planning, ...
Are you passionate about creating unforgettable holiday memories? Do you live in Turkey and love showcasing the beauty of the country to visitors? If so, we have the perfect opportunity for you to blend work with enjoyment. Join our client as a Hotel or Airport Representative and be a vital part of the tourism industry during the Summer of 2024. Your Responsibilities as Hotel or Airport Representative Choose your preference: work as a Hotel or Airport Representative Engage face to face with customers onsite Assist in travel planning, ...
Are you passionate about creating unforgettable holiday memories? Do you live in Turkey and love showcasing the beauty of the country to visitors? If so, we have the perfect opportunity for you to blend work with enjoyment. Join our client as a Hotel or Airport Representative and be a vital part of the tourism industry during the Summer of 2024. Your Responsibilities as Hotel or Airport Representative Choose your preference: work as a Hotel or Airport Representative Engage face to face with customers onsite Assist in travel planning, ...
Are you passionate about creating unforgettable holiday memories? Do you live in Turkey and love showcasing the beauty of the country to visitors? If so, we have the perfect opportunity for you to blend work with enjoyment. Join our client as a Hotel or Airport Representative and be a vital part of the tourism industry during the Summer of 2024. Your Responsibilities as Hotel or Airport Representative Choose your preference: work as a Hotel or Airport Representative Engage face to face with customers onsite Assist in travel planning, ...
Location: Birkirkara, Malta Role: Dutch speaking Casino Game Host Salary: €23,500 gross p/a plus bonusses Shifts: Shifts, rotational 24x7 operation, 40 hrs per week (5 days of 8 hrs) Training: full paid training provided Relocation support: flight to Malta and 3 weeks accomodation on arrival in company apartment The Company Our client is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Inspired by the world-renowned casino in Monte Carlo, they want to bring the excitement from the live player experience into the home, using emerging technologies. The Role As a Casino Game Host you will be hosting online games in front of the camera and you will interact with online players and ensure they have an engaging gaming experience. If you are outgoing, enthusiastic, friendly and not shy to tal ...
Location: Birkirkara, Malta Role: Danish speaking Casino Game Host Salary: €23,500 gross p/a plus bonusses Shifts: Shifts, rotational 24x7 operation, 40 hrs per week (5 days of 8 hrs) Training: full paid training provided Relocation support: flight to Malta and 3 weeks accomodation on arrival in company apartment The Company Our client is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Inspired by the world-renowned casino in Monte Carlo, they want to bring the excitement from the live player experience into the home, using emerging technologies. The Role As a Casino Game Host you will be hosting online games in front of the camera and you will interact with online players and ensure they have an engaging gaming experience. If you are outgoing, enthusiastic, friendly and not shy to ta ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Danish and a minimum B2 level of English A v ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English ...
Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording custom ...