Japanese speaking Customer Service Agent - Malta
- Location
- Malta
- Salary
- Competitive
- Job type
- Permanent Vacancy
- Fluent Language
- English, Japanese
- Category
- Betting and Gaming, Call Centre, Customer Service
- Job Reference
- japanesecsam 01
- Posted on
- 18 Nov 2019
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About the Role:
On behalf of our client we are looking for a Japanese speaking Customer Service Agent to work in sunny Malta. Malta offers a rich Mediterranean lifestyle, as well as having a vibrant night life to match. The job is an excellent opportunity to experience everything Malta has to offer.
The role:
- Providing assistance to internal and external customers via available communication channels in own language;
- Guide customers through the website and assist them using the various services and products offered;
- Escalate all sorts of technical problems reported by the customers to Manager;
- Perform inbound and outbound calls;
- Support other departments in carrying out various marketing activities, loyalty programmes, translations etc.
Requirements:
- Excellent verbal and written skills in English and Japanese
- One to three years experience in a similar role, preferably in iGaming;
- Good computer skills and a general internet knowledge;
- Professional communication skills via phone, live chat and email;
- Eager to learn and contribute with ideas to make continuous improvements;
- Educated up to Secondary or post-Secondary level;
- Willing to work evenings and weekends on shift basis.
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kick-start your career today!