Our Client: Our client supports some of the world most famous brands in the customer support area. They are a big international company that can offer you an international work environment where you get to work in your native language. Your Responsibility: Inbound customer contacts via phone and email for bookings, purchases of services or goods; Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts; Management of changes, adjustments, complaints and any other customer concerns. Your Profile: Fluent level of written and verbal communication skills in Finnish and good command of English (B1-Level); Willing to start an international experience - work abroad; Excellent com ...
Do you speak Danish and want to have an international experience within customer service? Then we have what you are looking for! Our multicultural client is searching for Danish speakers who want to develop within customer service. We are looking for driven and service-minded candidates that want to kickstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! What will you do? Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for many well-known brands and are focused specifically on customer service and technical support. As a customer service agent your role, is together with a team, to handle customer problems with empathy. Your role will be in Danish, but our cl ...
About the Company: Our partner company is a multinational technology and consulting services provider headquartered in the USA. The company offers various IT services, including IT consulting, application development, system integration, infrastructure services, business process outsourcing, and digital solutions. Established in 1994, it has experienced significant growth since its inception. With offices and delivery centers across the world, including North America, Europe, Asia, and Australia, the company serves clients in diverse industries such as finance, health-care, manufacturing, retail, technology, and communications. Collaborating closely with its clients, the company assists in optimizing their business processes, adopting new technologies, and overcoming business challenges. Renowned for its expertise in areas like artificial intelligence, machine learning, cloud computing, digital transformation, and Agile methods, the company has received numerous awards for its achievements in the IT sector and ranks 194th on the Fortune 500 list. Your Responsibilities: Responding to customer inquiries via phone, email, or chat Identifying customer issues Performing troubleshooting to find solutions Documenting each ac ...
The Company: This is a leading B2B-software developer and product supplier for casinos and major online gambling operators. They have over 12,000 employees in more than 20 markets, serving customers worldwide. They are currently in a state of hyper growth, expanding existing sites and entering new markets. The Malta office will function as a broadcasting studio, hosting live casino games 24/7/365 - think of it as a giant TV studio, broadcasting live using state-of-the-art technology. The Malta facility will serve international markets (primarily Portuguese and Spanish, Dutch, and Italian). They expect to hire a minimum of 250-500 people in Malta in the first year. Most hires will be entry-level positions, meaning no prior work experience is required. Through their internal academy, they offer paid training for beginners in both negotiation and presentat ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Danish and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living in or willing to relocate to Lisbon for an international career and life experience - looking for a longer-term job in Portugal Motivation and commitment to give excellent customer service Excitement ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living in or willing to relocate to Lisbon for an international career and life experience - looking for a longer-term job in Portugal Motivation and commitment to give excellent customer ...
Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Dutch and a minimum B2 level of English. In-depth understanding of ...
Ready for a new adventure in Greece? We are looking for Danish Speakers to join us in Crete! Want to work with customer service for world known brands? Our client is growing and is now looking for you who want to work at their client office in Chania in Crete! About the role: At our client, you work to receive incoming calls where you analyze problems and in a fast, effective way solve customers' problems that can be either simple and complicated nature. You will be part of a happy and enterprising team that enjoys providing service and meeting the customer's needs. Who we are looking for: We are looking for someone who has a great interest in helpin ...
Are you fluent in Hungarian and ready to start a new career in Athens? Then we have a sunny opportunity for you as a Customer or Technical Support agent. The Company Our client is an outsourcing company, with a giant network of multiple offices located in 76 countries that serve in total 160 markets. They pride themselves on being one of the best in the world at what they do: Customer Care Services! They constantly invest in research and development to get a deeper understanding of customer's thoughts, behaviours and needs. The Position As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. The role will be to handle and respond to end-user's requests through multiple contact channels (phone, e-mail, chat). The role requires maintaining solid customer relationships by handling their questions and concerns with speed a ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in ...
Dutch Speaking Customer Support Hybrid in Lisbon, Portugal Gross Salary up to €20,500 year + benefits Providing customer support to Dutch speakers by phone, email and live chat. Candidates must already live in the Lisbon area in ...
Do you enjoy watching content such as short lip-sync, comedy, or talent videos? Did you already try to create some yourself? Are you always aware of the newest trends on the internet? Then we might have the right opportunity for you in Lisbon, Portugal! Your responsibilities and impact as a customer service agent will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Able to provide services on a 24/7 shift rotation Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. Skills, qualifications and interests you need to succeed in this role: You have a fluent level ...
This is a call for an international opportunity in Lisbon that will be lighting up your career and life! If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart lighting solutions are looking for technology enthusiasts who want to have a brighter life. Working in this multinational company located in sunny Lisbon might be the life-changing experience you’ve been looking for! Your responsibilities and impact working in Technical Support Specialist will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) ...
Are you tech-savvy? Are you a fluent Finnish speaker with great communication skills? Available Technical Support positions await you in Greece! Teleperformance Greece connects customers with the world’s top brands for more than 30 years . With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. Take a step forward and enhance your career by working with us for the most well-known brands in the world. The work-from-home option is offered to candidates living in Greece or available to relocate. If you are a tech enthusiast with fluency in Finnish and good knowledge of English, then this is for you! What you will do: Communicate with customers via phone, chat & e-mail Troubleshoot technical issues using yo ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in ...
Location: Portugal - work from home Role: German speaking Travel Insurance Agent Salary: basic gross p/m Euro 1383 (paid 12x p/a) + Euro 100 gross p/m performance bonus potential and 7. 23 net Euro per working day food voucher plus 20€ per month WFH allowance Working hrs: 40 hrs p/week rotational between Monday to Sunday 8am-10pm The Company Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in Portugal, they are looking to recruit fluent German speakers to join their international insurance team. This is a full ...
Great news! Our client - a famous Scandinavian dairy cooperative known for its commitment to sustainability, quality, and innovation - is creating a brand new service organisation with high ambitions, sparkling ideas and a strong dedication in Gdansk, Poland. Our client operates across numerous countries, providing wholesome dairy options to consumers worldwide. They are behind many well-known and loved brands. As a Customer Service Agent you become a part of their Global Shared Services in Gdansk. Here, you won't find factory machines or farmers. Instead, you will join over 600 colleagues dedicated to supporting with IT, HR, financial and procurement operations. Joining our client, you will take part in their mission to make a real difference for colleagues near and far and you will work with people across borders, cultures and languages. With over 15 years of existence in Gdansk, they both offer you a lot of knowledge and challenging and exciting innovation projects. As a part of the organisation, you will also enjoy a Scandinavian, collaborative work culture. They are all on first name terms with each other, and they truly appreciate diversity and individuality. About the job Together with your colleagues in Customer Service, you will work with day-to ...
Join us as a Customer Service Representative for our global leader in business process outsourcing (BPO). Fluent in French and English, you'll thrive in a dynamic environment, providing exceptional support to our diverse clientele. Apply now and embark on a rewarding career journey! Do you speak fluent French? Are you also fluent in English? Looking to live in a vibrant city? We're looking for you! Our client is a global leader in business process outsourcing (BPO), specializing in customer experience outsourcing across vocal, social, and digital channels. Join our team of over 500 employees from 35 different nationalities! ...
Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Skills, qualifications and interests you need to succeed in this role: A native-level pro ...
Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. ...
We want you to excel in the following: Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming What´s in it for me? Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop y ...
Why Riga? Riga is the capital and largest city of Latvia. The city is called ''Paris of the North '' due to its rich culture. The city was created in the year 1201. If you want to relocate to this amazing city and culture, then it is worth knowing the countryside has an amazing and pristine nature worth exploring. The city also offers a fantastic culture and beautiful traditions. Our client is a global company with offices in 22 countries and over 30,000 employees. The office in Riga has 500 employees and started in 2001. They offer customer service, sales and technical support through their contact centres. Now our client is looking for a Danish customer service consultant for Riga. They are looking for an employee who appreciates good quality, who can work in and full-time position and is problem-solving. ...
Are you a Customer Service Specialist looking for new opportunities in Portugal? Do you prioritize the customer's needs and want to work from home? Then keep on reading! Your responsibilities and impact as an Insurance Support Specialist in Portugal will be: Provide comprehensive support to employees of using our client company's insurance via email and telephone. Adhere to company policies and procedures. Manage customer contacts digitally and handle inbound calls and written communications within established guidelines and goals. Serve as the primary point of contact for policyholders, efficiently resolve cases, while identifying and escalating issues if needed to ensure timely resolution. Complete daily tasks promptly and accurately to support operational efficiency. Maintain data accuracy and security within the customer database. Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a C1 level of English Ability to do 1st week of the training in Lisbon in the office starting from 6. 5. High school diploma or University Degree Passion for customer service Proficient in handling inbound calls and written communications within established guidelines Attention to ...
Are you a native Hebrew speaker looking for a job as a Customer Delight for Social Media? Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and support their business. What is waiting for you: Signing Bonus 3000€; Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and so ...
Are you a native Turkish speaker looking for a job as a Customer Delight for Social Media? Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and support their business. What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility ...
Why Lisbon? Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2. 8 million in the entire metropolitan area. It is a city close to the sea, offering great shopping, nightlife, and an amazing cultural heritage, and many beautiful buildings. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, meaning that it has mild winters and hot summers. Lisbon has everything you wish for: sun, warmth, good nightlife, relaxed lifestyle, good food, shopping, culture, parks, and surfing! Requirements: Native or fluent written an ...
Are you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? Are you eager to learn, and "technical troubleshooting" is not foreign to you? The world's largest and most renowned search engine is in need of technical support, presenting you with the opportunity to steer your life in a new direction! Regarding your field of responsibilities: As a Technical Customer Advisor, you'll apply your skills to resolve emerging issues with precision and efficiency. You'll uphold excellent standards and share your passion for technology with both customers and colleagues. Given the dynamic nature of this role, you'll ...
Are you fluent in German and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. About our Client : Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. They are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Their convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to their stakeholders. Our client has been recognized amongst India's 50 best companies to work for in 2020 by the Great Place to Work Institute. Educational / Professional Qualification: Near-native proficiency in German (CEFR level C1) or native relevant market language. Manageable English skills (B1+ or better) in writing ...
Join Our Team in Riga as a Customer Support Agent! Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. Educational / Professional Qualification: Near-native proficiency in Swedish (CEFR level C1). Manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in client systems. Previous experience in an outsourced customer service environment is advantageous. Work Experience / Responsibilities: Handle phone calls with customer queries and provide resolutions to end-users. Record case resolutions in the contact center tool based on client communication via phone, email, chat, etc. Ensure cases are resolved within the case life cycle, meeting i ...
Do you speak Slovenian and want to gain international experience within customer service? Then we have a golden opportunity for you! Our multicultural client are searching for Slovenian speakers that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With modern offices that are located in the central parts of Athens, our client offers both work experience and cultural experience in the charming capital of Greece! Why move to Athens? Greece is much more than just a beautiful country. Greece is filled with history, culture, and nature, and boasts a great lifestyle. Cultural and social life plays in the middle of, around, and in old landmarks. The magnificent Acropolis, visible from almost all parts of the city, reminds the Greeks of their legacy and the city's many changes. Sounds interesting? Let's continue About the role: Our client is an expert in cooperation between people, this gives ...