Essential Functions/Core Responsibilities: Ensure that service delivered to customers aligns with contractual Key Performance Indicators (KPIs). Clarify customer requirements by probing for understanding, utilizing decision-support tools, and resources to resolve non-standard/unstructured customer issues requiring clarification or conceptual thinking. Listen attentively to customer needs and concerns, demonstrating empathy while maximizing the opportunity to build rapport. Greet customers courteously, friendly, and pr ...
You are passionate about the Gaming Industry and also assisting customers? On top you would like to live in one of the most vibrant cities in Europe? Then this might be the perfect match for you! Your responsibilities and impact working as a Technical Support Agent will be: Address escalated customer inquiries, complaints, and technical issues related to products and services. Conduct thorough investigations into escalated cases, analyze data, and ide ...
Do you enjoy watching content such as short videos, comedy or talent? Perhaps you have already created some yourself? Are you always up to date with the latest trends on the Internet? Do you want to work abroad in a team of over 80 different nationalities? We may have the right opportunity for you in Lisbon! Your responsibilities and impact as Video Content Analyst will be: Reviewing content (videos, image, text, and audio) in accordance ...
Are you detail-oriented and enjoy reviewing content? Are you passionate about online marketing and new technologies? This opportunity in Lisbon might be for you! Your responsibilities and impact as Content Reviewer will be: Content Reviewers on the Chatbot team ensure compliance with content guidelines, focusing on word ambiguity and hierarchy. Collaborate with a top client in internet-based platforms. Oversee internet content daily, ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting ...
Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support! Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; ...
Location: Lisbon, Portugal Role: German Legal Back Office Administrator Salary: basic gross p/m Euro 1358 + Euro 175 p/m bonus potential plus net per working day 7. 23 Euro food voucher Working hrs: 40 hrs p/week between Monday to Friday 9am-6pm Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global CX partner - they currently operate in over 70 different countries worldwide. For their multilingual hub in the beautiful capital city in Lisbon, they are looking to recruit German Legal ...
Location: Lisbon, Portugal Role: Dutch Legal Back Office Administrator Salary: basic gross p/m Euro 1358 + Euro 175 p/m bonus potential plus net per working day 7. 23 Euro food voucher Working hrs: 40 hrs p/week between Monday to Friday 9am-6pm Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global CX partner - they currently operate in over 70 different countries worldwide. For their multilingual hub in the beautiful capital city in ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by emai ...
About Our Client : Our client is the Portuguese subsidiary of a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines. Their mission is to assist with the IT transformation & activities of a worldwide bank capitalizing on all the skills from our international campus in Lisbon. About Responsibilities The main mission will be: Maintaining and developing the applications and infrastructures ...
Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? As a Content Moderator you will review and moderate business content posted on Social Media. What is waiting for you: Work location: Lisbon– one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); ...
Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as Travel Booking Specialist will be: In this position, you will be representing an uprising and innovative online travel agency that is creating numerous combinations of flights on both regular and low-cost airlines. They also offer nearly 400 000 hotels and other accommodation all over the world. You'll be responsible for ensuring excellent customer service to the French market, creating exceptional value, and s ...
Do you enjoy watching content such as short videos, comedy or talent? Perhaps you have already created some yourself? Are you always up to date with the latest trends on the Internet? Do you want to work abroad in a team of over 80 different nationalities? We may have the right opportunity for you in Lisbon! Your responsibilities and impact as Content Moderator will be: Reviewing content (videos, image, text, and audio) in accordance with ...
Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support! What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); ...
Games Workshop is one of the largest toy and game manufacturers in the world! Last year we had record sales of more than half a billion Euro and we're still growing! So, we're looking for fantastic sales people to join our ever-expanding team. About the Job Do you want a high salary in a telesales career? Do you want to be part of an international team based in a modern office right at the heart of Barcelona city centre? Do you want to spend your days selling toy soldiers in a B2B environment? If the answer is yes, and you have completed higher education, then this could be the job for you. Games Work ...
About the Company: Our partner company is a multinational technology and consulting services provider headquartered in the USA. The company offers various IT services, including IT consulting, application development, system integration, infrastructure services, business process outsourcing, and digital solutions. Established in 1994, it has experienced significant growth since its inception. With offices and delivery centers across the world, including North America, Europe, Asia, and Australia, the company serves clients in diverse industries such as finance, health-care, manufacturing, retail, technology, and communications. Collaborating closely with its clients, the company assists in optimizing their business processes, adopting ...
This role is not your typical customer service position; it's a sales role that requires prior sales experience and expertise in cold calling. As a B2B Outbound Sales Agent, your primary responsibility will be to promote and sell products and solutions to businesses of various sizes and industries. Your responsibilities and impact as a B2B Outbound Sales Agent will be: Contacting new and existing customers via telephone and email, identifying sales opportunities Manage a portfolio (book of business) of small business clients with responsibility of gro ...
Would you like to help start a new office in Malaga? And do you also have a great sales drive and manage to grab the phone and call customers? Are you also motivated by a dynamic sales environment with skilled colleagues and high speed? Then read more here. At Nordic Jobs Worldwide, we recruit on behalf of Byggefakta, which is a market leader and creates growth and competitive advantages in the construction industry. Byggefakta is currently in the middle of an exciting transformation, which is about professionalising and digitalising the company, as well as developing the culture and management that will set the standard for the new Byggefakta. Our customer is in the process of building a new department in Malaga and is therefore look ...
You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Your responsibilities and impact as Customer Service for a Medical Device Company will be: Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management System. From responding inbound calls, being responsible of o ...
You are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and try to keep their satisfaction. Your responsibilities and impact as an a Sports Retail Customer Service Agent will be: Being a mentor to consumers in different fields (there are several projects) P ...
Ukrainian Speaking Content Moderators Office based in Lisbon, Portugal Gross Basic Salary €1,350 per month + benefits This is a 12 month contract role working on behalf of one of the world’s largest ...
Hebrew Speaking Content Moderators Office based in Lisbon, Portugal Gross Basic Salary €1,600 per month + benefits This is a 12 month contract role working on behalf of one of the world’s largest so ...
Croatian Speaking Content Moderators Office based in Lisbon, Portugal Gross Basic Salary €1,350 per month + benefits This is a 12 month contract role working on behalf of one of the world’s largest ...
Russian Speaking Content Moderators Office based in Lisbon, Portugal Gross Basic Salary €1,350 per month + benefits This is a 12 month contract role working on behalf of one of the world’s lar ...
Norwegian Speaking Content Moderators Office based in Lisbon, Portugal Gross Basic Salary €1,500 per month + benefits This is a 12 month contract role working on behalf of one of the world’s largest ...
Italian Speaking Content Moderators Office based in Lisbon, Portugal Gross Basic Salary €1,250 per month + benefits This is a 12 month contract role working on behalf of one of the world’s largest s ...
Czech Speaking Content Moderators Office based in Lisbon, Portugal Gross Basic Salary €1,500 per month + benefits This is a 12 month contract role working on behalf of one of the world’s largest soc ...
Bulgarian Speaking Content Moderators Office based in Lisbon, Portugal Gross Basic Salary €1,350 per month + benefits This is a 12 month contract role working on behalf of one of the world’s largest ...
Dutch Speaking Content Moderators Office based in Lisbon, Portugal Gross Basic Salary €1,350 per month + benefits This is a 12 month contract role working on behalf of one of the world’s largest soc ...
Our Client: Our client supports some of the world most famous brands in the customer support area. They are a big international company that can offer you an international work environment where you get to work in your native language. Your Responsibility: Inbound customer contacts via phone and email for bookings, purchases of services or goods; Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts; Management of changes, adjustments, complaints and any other customer concerns. Your Profile: Fluent level of written and ...