Dutch Retention Agent
- Location
- Limassol, Cyprus
- Salary
- competitive
- Job type
- Permanent Vacancy
- Fluent Language
- Dutch, English
- Category
- Call Centre, Customer Service
- Job Reference
- 5400
- Posted on
- 23 Dec 2020
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About the Role:
RETENTION AGENT
We are expanding our brand and looking for candidates to join our international team and live in the wonderful city of Limassol in Cyprus.
What we request from the candidate:
Excellent level of English and one of the following (Mandatory): Spanish, Portuguese, German, Dutch, Swedish and Italian (native spoken and written).
Ability to manage day-to-day upselling functions.
Strong communication skills.
Trustworthiness and reliability.
Computer savviness.
Ability to work with deadlines & targets.
Management and mathematics skills.
Great objection-handling skills.
Preferably prior experience within sales in the Forex & CFD Industry.
Ideally previous experience taking care of a portfolio of clients as an Account Manager or building relationships with clients.
Great attention to detail.
What they will be in charge of:
Promoting the Company’s products and services
Developing and maintaining relationships with existing clients.
Upselling activities.
Dealing with client inquiries and requirements via email and telephone.
Performing training sessions with clients.
Guiding clients on the last updates and trends within the Forex & CFD Industry.
Remuneration and benefits:
Competitive remuneration package according to the qualification and/or experience of the successful candidate, health insurance, excellent upbeat working environment and support with the relocation package