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Our client with offices in Malta, is looking for an ambitious, creative, and reliable individual for the role of Senior speaking German Customer Care Agent!
Interested in the role and want to find out more about it, or know someone who is a perfect fit for the role? Talk to us! Speak to our expert iGaming Recruitment Consultants here on Facebook to find out more about the role and how we can help you help yourself!
You can also check out our full list of iGaming roles here: https://www. bettingconnections. com/job-search/
- Responsibilities -
Nurture and support customer relationships via e-mail and live chat
Support and contribute to the CRM infrastructure
Participate in the planning of customer engagement initiatives
Seek resolutions to customers' queries and issues whilst actively striving to achieve a "one correct answer" across all channels
Monitor campaigns and promotions across all allocated customer touch points
Assisting with translations, content writing and marketing to ensure that the company is delivering the best communication to their customers
Contributing new ideas and feedback to keep improving the way the company works and exercising your creativity in different ways
- Requirements -
Native level of German
Fluent level of written and spoken English
Minimum 1-year previous customer care experience in iGaming
A genuine interest in iGaming and a passion for games
Efficient and a creative problem solver
Strong communication and interpersonal skills
Strong writing skills (spelling & grammar)
Ability to write content in a creative and catching manner
Basic knowledge of Microsoft Word and Excel
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere. You can check out our full list of iGaming Career Opportunities here: https://www. bettingconnections. com/job-search/
We offer a 250 euro 'refer a friend' bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable. Find out more about this here: https://www. bettingconnections. com/refer-a-friend/