Quality Assurance Specialist with French
- Location
- Athens, Attica, Greece
- Salary
- Competitive + Bonuses
- Job type
- Permanent Vacancy
- Fluent Language
- English, French
- Category
- Call Centre, Customer Service, Management, Executive
- Job Reference
- DKM 893FR
- Posted on
- 23 Mar 2021
About the Role:
A Quality Analyst is responsible for ensuring that the service meets the established standards of quality including reliability, usability, and performance required for distribution and the market.
Responsibilities :
- Ensure the proper functioning of the quality control system.
- Perform recordings and evaluations of calls according to a given repository.
- Participate in the process of upgrading project quality skills through calibration and calibration sessions.
- Ensure proper application and compliance of processes.
Requirements :
- Fluent in French and English
- Strong taste for processes and performance.
- Exceptional analytical skills.
- Demonstration of reliability and force of proposal
- Rigorous, challenging spirit and dynamic personality.
- Excellent sense of listening and good interpersonal skills.
- Mastery in MS office tools and most particularly Excel.
Benefits :
- Competitive remuneration package
- Opportunities for international Career
- A challenging working environment
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.
