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German Speaking Customer Support - initially home based
The Customer Support Agent liaises with customers ensuring everything is going smoothly with their account. If any issues exist the agent will use excellent customer service skills to solve any issue, liaising with other departments when required.
The role involves assisting customers by phone and by emails.
· Fluent German and English
· Ideally have some customer service experience ie call centre, retail, hospitality etc.
· Have good general computer skills ie MS Office etc
Candidates will ideally already be in the Barcelona, if not then they must be willing to relocate to Barcelona before starting. This role starts asap.
No relocation assistance is available to relocators so candidates must be able to relocate at own expense.
Interviews will be done online.