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DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
- Content Support: Work with CSMs to develop client-facing and internal-facing deliverables (e. g. , slide presentation development, basic account research).
- Reporting Support: Basic to intermediate level aggregation and synthesis of core performance data for accounts for use in customer-facing and internal reports.
- Account Program Management: Partner with CSMs to coordinate the overall account team process (e. g. , internal account meeting cadences, internal program management, coordinating responses to customer issues, account team and customer communications support)
- Data & Tools Support: Contribute to creating a consistent and trusted view of the account by working with the CSM to reconcile reporting systems and triangulating information to create a clear view of the customer
- 5 years of project / program management experience
- Well versed in data analysis, specifically with SQL queries, and using SFDC for both ad hoc and automated reporting
- Very effective communication skills; able to coordinate with multiple stakeholders, and gather information to produce timely account status reports
- Google Slides high proficiency
- Google Sheets high proficiency
- Familiarity of Google organization and resources
- Keen self starter, Comfortable working with minimal direction
(Optional) Nice to Have Skills
- Cloud industry experience (especially with Google Cloud)
- Experience with HTML a plus
- Technical writing skills preferred
- Familiarity with reporting tools such as Datastudio & Looker
- Appendix: Example Support Model Being Used Today
Why use Recruitment Agency: You are given extra support in preparing for interviews* You have a contact person who gives you all the details of the job* You can ask for your application feedback anytime via email or phone* You don't have to face the situation where company do not reply to you for days. * All our services for job seekers are free of charge. We also offer a bonus scheme to candidates.
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.